Calvin Klein Client Advisor

About Calvin Klein

Calvin Klein is a globally influential American fashion house founded in New York in 1968, celebrated for its refined minimalism, modern sensuality, and cultural impact across apparel, underwear, denim, fragrance, and lifestyle categories. As an employer, the brand offers a dynamic environment where design intelligence, commercial agility, and inclusive storytelling converge. Its teams contribute to a legacy shaped by bold imagery, disciplined simplicity, and a distinctly urban point of view. Calvin Klein seeks talent eager to challenge convention, understand contemporary consumers, and build resonant brand experiences within an international organization committed to creativity, collaboration, and responsible growth.

Calvin Klein seeks a Sales Associate to deliver exceptional customer experiences at its Roosendaal Outlet location. The role serves as a key touchpoint between the brand and customers, requiring an individual who embodies Calvin Klein's values of progressive ideals, authenticity, and customer-centric service. Responsibilities include ensuring customer satisfaction through expert styling and product recommendations, maintaining in-store presentation standards, driving store KPIs, and acting as a brand ambassador with comprehensive product knowledge.

Role & Responsibilities

• Ensure high levels of customer satisfaction through excellent, attentive service delivery
• Serve as the first point of contact for authorising discounts and resolving customer queries
• Demonstrate in-depth product knowledge and act as a brand ambassador for Calvin Klein
• Build and maintain professional relationships with customers through genuine engagement
• Curate outfits for customers and provide tailored product recommendations based on individual needs
• Assess customer requirements and provide detailed assistance regarding product features and benefits
• Drive store KPIs and contribute suggestions for continuous improvement
• Maintain shop floor and stockroom organisation, presentation, and standards in an appropriate manner

Qualifications

• Previous track record in hospitality or retail environments
• Excellent verbal communication skills with ability to build relationships naturally
• Demonstrated ability to work effectively as a team member
• Capacity to adapt quickly to change and work at a dynamic pace
• Energetic, authentic demeanor with strong shop floor presence
• Problem-solving orientation with proactive initiative in finding in-store solutions

Skills

Experience

Previous experience in hospitality or retail is required. Candidates should demonstrate a proven track record of delivering excellent customer service and maintaining high in-store standards.

Education

No specific formal education requirement is stated; however, candidates should possess strong communication and interpersonal skills.

Benefits

PVH offers a competitive and comprehensive benefits programme designed to support associates both at home and at work, including protection and flexibility; specific benefits not detailed in the posting.

Culture

Calvin Klein fosters a modern, inclusive workplace culture shaped by bold creativity, confident self-expression, and a global fashion perspective. As an employer, the brand encourages collaboration across disciplines, empowers teams to challenge conventions, and maintains a fast-paced environment where innovation and cultural relevance are central to its identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.