- Address
- Unit SU1011, Ground Floor Level, Westfield Stratford City, London E20 1EJ View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Calvin Klein
Calvin Klein is a globally influential American fashion house founded in New York in 1968, celebrated for its refined minimalism, modern sensuality, and cultural impact across apparel, underwear, denim, fragrance, and lifestyle categories. As an employer, the brand offers a dynamic environment where design intelligence, commercial agility, and inclusive storytelling converge. Its teams contribute to a legacy shaped by bold imagery, disciplined simplicity, and a distinctly urban point of view. Calvin Klein seeks talent eager to challenge convention, understand contemporary consumers, and build resonant brand experiences within an international organization committed to creativity, collaboration, and responsible growth.
Calvin Klein seeks an Assistant Store Manager for its Westfield Stratford location to lead store operations, drive sales performance, and maintain brand standards. The role encompasses team leadership, visual merchandising oversight, staff recruitment and development, and delivering exceptional customer experiences. The Assistant Manager partners closely with the Store Manager to optimize business results and ensure the retail environment reflects the brand's bold, progressive aesthetic.
Role & Responsibilities
- Lead store teams to generate sales, maximize profit, minimize losses, and create a premium customer experience while maintaining visual distinctiveness and impeccable standards
- Identify growth opportunities and improve performance through cross-functional collaboration
- Maintain corporate visual merchandising directives and standards on the sales floor and back room
- Communicate with the visual merchandising team to ensure clarity and alignment between VM and store operations
- Partner with the store management team to build business opportunities and achieve company standards and objectives
- Build quality customer relationships and develop repeat clientele through exceptional, spirited service
- Conduct daily and weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory
- Communicate sales drivers and priorities to the Store Manager, developing strategies to maximize business and maintaining weekly visual presentation action plans
- Analyze store-level reports and create actionable improvement plans
- Support manpower planning, recruitment, interviewing, and hiring of store personnel from diverse backgrounds and perspectives
- Work with the Store Manager to build succession pipelines for key positions
- Participate in weekly management and staff meetings
- Clearly communicate store and individual sales goals, key performance expectations, and performance guidance to staff
- Deliver exceptional customer journeys and achieve exemplary mystery shop results
Qualifications
- Previous supervisory or specialist role experience in a premium or luxury brand environment
- Demonstrated people management experience
- Ability to resolve conflict and unproductive disagreements with purpose
- Effective communicator with capability to cultivate belonging
- Strong collaborative mindset with recognition of team contributions and achievements
- Comfort providing constructive feedback that promotes positive behavioral change
- Ability to adapt quickly and work with pace
- Energetic presence on the shop floor with demonstrated ability to inspire trust
- Problem-solving orientation with a can-do approach to finding in-store solutions
Skills
Experience
Previous track record in supervisory or specialist roles within a premium or luxury brand; demonstrated experience in people management and retail operations.
Education
Not specified
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Competitive and comprehensive benefits program including protection, peace of mind, and flexibility support both at home and at work; commitment to an inclusive and diverse workplace community with a strong sense of belonging.
Culture
Calvin Klein fosters a modern, inclusive workplace culture shaped by bold creativity, confident self-expression, and a global fashion perspective. As an employer, the brand encourages collaboration across disciplines, empowers teams to challenge conventions, and maintains a fast-paced environment where innovation and cultural relevance are central to its identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Manager Retail», «Store Operations Manager», «Senior Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.