Byredo Client Marketing Director
- Location
- ParisÎle-de-FranceFrance
- Employment
- Temporary
- Seniority
- Director
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 21, 2026
About Byredo
Byredo, a distinguished name in the luxury fragrance and beauty industry, is renowned for its commitment to quality and innovation. As part of a larger conglomerate, Byredo offers a dynamic and enriching work environment that fosters creativity and excellence.
Byredo seeks Client Marketing Director for 6-month maternity cover in Paris. Lead global CRM and clienteling strategy.
Role & Responsibilities
- Define and steer global CRM priorities across the customer lifecycle, ensuring alignment with business objectives and market needs
- Support CRM teams in planning and executing marked actions, monitoring performance and identifying opportunities to improve segmentation, personalisation and activation impact
- Coordinate the global clienteling roadmap and governance, accompanying teams in deploying key actions, tools and adoption plans
- Track acquisition, retention, reactivation and client engagement performance metrics; partner with Analytics to translate customer insights into clear business recommendations
- Represent business needs in CRM and client engagement technology projects, coordinating with IT and external partners to support smooth delivery
- Manage and support the Client Marketing team, ensuring clear priorities, continuity and strong collaboration across functions, regions and operational teams
Qualifications
- 6 to 10 years of experience in CRM, clienteling, customer engagement or customer marketing
- Experience in luxury, beauty, fashion or premium retail strongly preferred
- Experience working in an international environment
- Analytical, business-oriented and customer-centric mindset
- Strong communicator with demonstrated ability to align stakeholders across functions
Skills
Experience
6 to 10 years in CRM, clienteling, customer engagement, or customer marketing within luxury, beauty, fashion, or premium retail sectors. Demonstrated experience leading teams in international, multi-market environments and managing cross-functional initiatives in fast-paced corporate settings.
Education
No specific education requirements stated in the source material.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Benefits
Entrepreneurial, creative and welcoming work culture; learning and development opportunities; international company with numerous career advancement opportunities; competitive compensation and benefits package.
Culture
Byredo fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the workplace. The company values sustainability and ethical practices, ensuring a positive impact on both employees and the environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Byredo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Engagement Director», «CRM Strategy Director», «Client Relations Director», «Customer Marketing Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.