Byredo Client Advisor

About Byredo

Byredo, a distinguished name in the luxury fragrance and beauty industry, is renowned for its commitment to quality and innovation. As part of a larger conglomerate, Byredo offers a dynamic and enriching work environment that fosters creativity and excellence.

Role & Responsibilities

• Stay informed about industry and market trends to evolve and optimize sales strategies.
• Deliver exceptional BYREDO client experiences, demonstrating product expertise and the brand’s elevated selling approach.
• Build rapport with returning clients by recognizing and understanding their needs, providing a personalized and consistent shopping experience.
• Present BYREDO’s product portfolio across fragrance, makeup, home, and byproduct categories, offering curated recommendations and memorable shopping experiences.
• Exceed KPIs through strategic cross-selling and meaningful client relationships.
• Use BYREDO’s CRM tools to manage client information, foster loyalty, and deliver personalized service.
• Contribute innovative ideas and actionable retail strategies during store meetings.
• Build and nurture client relationships through personalized outreach and clienteling activities, including master classes and new-launch events.
• Provide attentive after-sales service to ensure client satisfaction.
• Create personalized shopping experiences that reflect each client’s tastes and aspirations, fostering long-term loyalty.
• Develop and maintain knowledge of BYREDO’s full product range across all categories.
• Participate in product presentations and training sessions, and stay informed about new launches, industry innovations, and emerging trends.
• Maintain detailed product care, handling, and presentation in line with BYREDO’s luxury standards and client experience expectations.
• Support store operations through accurate inventory management, stock replenishment, and proactive theft prevention.
• Suggest and help execute retail strategies that drive business growth and enhance the client experience.
• Create and maintain compelling product displays in line with Byredo’s visual merchandising guidelines and brand identity.

Qualifications

• 1–3+ years of experience in luxury retail, beauty, fragrance, fashion, hospitality, or a client-centric sales environment.
• Proven ability to build strong client relationships and deliver exceptional service.
• Passion for luxury retail and creating memorable client experiences.
• Strong communication and interpersonal skills.
• A proactive, adaptable, and dependable attitude.
• Flexible schedule availability, including weekends, holidays, and occasional extended hours as business needs require.
• Ability to lift boxes and support inventory-related tasks as needed.

Skills

Experience

1–3+ years in luxury retail, beauty, fragrance, fashion, hospitality, or a client-centric sales environment.

Compensation

The base compensation for this position ranges from USD 21 to USD 26 per hour.

Benefits

Full-time employees receive health and dental insurance, life insurance, disability insurance, paid holidays, and paid time off. Full-time and part-time employees are eligible for 401(k) contributions. The role also offers learning and development opportunities and career growth within an international company.

Culture

Byredo fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the workplace. The company values sustainability and ethical practices, ensuring a positive impact on both employees and the environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.