Byredo Client Advisor
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Apr 29, 2026
About Byredo
Byredo is a contemporary luxury fragrance and beauty house known for its minimalist aesthetic, artisanal craftsmanship and design-led approach to perfumes, candles, leather goods and cosmetics. The brand operates a global network of boutiques and wholesale partners, offering a boutique retail experience that balances creative experimentation with rigorous product quality.
Byredo is hiring a Client Advisor in Düsseldorf — permanent luxury beauty retail role delivering expert client service and driving sales.
Role & Responsibilities
- Deliver impeccable, client-focused service to cultivate long-term relationships and increase client retention.
- Achieve and exceed individual and store sales targets through expert product recommendation, upselling and personalised clienteling.
- Maintain deep product knowledge across fragrances, cosmetics and ancillary lines and communicate benefits and usage confidently to clients.
- Operate the point-of-sale system, process transactions and manage returns in accordance with store policies.
- Execute visual merchandising and store presentation standards to reflect Byredo’s aesthetic and seasonal directives.
- Manage stock: receive, unpack and replenishing inventory; perform regular stock counts and ensure accurate housekeeping.
- Record client interactions and follow up via CRM tools to build a qualified client database and support future sales.
- Participate in training sessions, product launches and team meetings; contribute to a collaborative retail environment while adhering to loss-prevention and compliance standards.
Qualifications
- Proven retail experience, ideally 1–2 years in luxury beauty, fragrance or high-end fashion retail (or demonstrable transferable sales experience).
- Excellent interpersonal and communication skills with a service-oriented, polished manner.
- Commercial acumen with a track record of meeting sales KPIs and converting client interactions into transactions.
- Strong organisational skills, attention to detail and the ability to manage multiple tasks during busy trading periods.
- Availability to work retail hours including weekends, evenings and peak trading periods; flexibility to attend product trainings and brand events.
Skills
Experience
Approximately 1–2 years of retail experience, preferably within luxury beauty, fragrance or premium fashion. Candidates with strong sales performance and clienteling experience will be prioritised.
Education
High school diploma or equivalent; vocational training in retail, cosmetics or hospitality is advantageous but not mandatory.
Workplace
The successful candidate will be located in Düsseldorf, North Rhine-Westphalia, Germany.
Culture
Byredo fosters a creative, design-driven workplace where attention to detail and a curated client experience are paramount. The boutique retail environment rewards sales craftsmanship, product expertise and collaborative teamwork, with an emphasis on brand identity and aesthetic consistency.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Byredo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Luxury Beauty Sales Associate», «Fragrance Specialist», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.