Burberry Workplace Services Assistant

About Burberry

A leading luxury house operating within the global luxury sector, the employer combines heritage craftsmanship with contemporary operational excellence. The organisation maintains high standards of service, discretion and presentation across its commercial and corporate sites and offers employees exposure to cross-functional teams in a fast-paced, brand-driven environment.

Role & Responsibilities

• Provide daily frontline workplace support, including reception cover, visitor management and telephone enquiries with a polished, service-led manner.
• Coordinate facilities and building services requests: log, prioritise and follow up maintenance work orders with internal teams and external suppliers.
• Manage mailroom and courier operations, incoming and outgoing shipments, and maintain accurate logs and documentation.
• Oversee office supplies, consumables and small equipment inventory; place orders and manage stock levels to agreed budgets.
• Prepare and set up meeting rooms and event spaces (AV, catering liaison, furniture layout), ensuring branded presentation standards are maintained.
• Support space-booking and desk-hotel systems, and assist with small office moves and workstation setup.
• Maintain health, safety and security records for the workplace; assist with visitor badges, contractor permits and incident reporting.
• Produce routine reports and maintain accurate records of vendors, service-level agreements and facilities-related expenditure.

Qualifications

• Minimum of 1 year of experience in facilities, workplace services, office administration or a customer-facing operational role.
• Strong verbal and written communication with excellent customer-service etiquette.
• Demonstrable organisational skills, attention to detail and the ability to prioritise competing requests.
• Ability to liaise professionally with internal stakeholders and third-party suppliers.
• Willingness to perform light physical tasks (e.g., moving boxes or minor furniture) and to work flexibly during ad hoc events.

Skills

Experience

Typically 1–2 years in workplace services, facilities, office management or a comparable operational support position within a professional services, retail or hospitality environment.

Education

Secondary education (high school diploma) required; vocational qualification or short course in facilities / office management is advantageous but not essential.

Workplace

Culture

The employer emphasises discretion, service excellence and a collaborative workplace. Teams operate with a high attention to detail and a pragmatic, solutions-oriented mindset typical of luxury brands, while providing development opportunities within a structured corporate environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.