Burberry Team Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 5, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Team Manager role at Selfridges London; lead sales team, drive client experience and luxury retail performance.
Role & Responsibilities
- Lead and inspire the team to deliver exceptional client experiences while driving both sales performance and brand loyalty
- Own a product category in partnership with store leadership to maximize sell-through and commercial opportunities
- Coach and develop team members in real time to build confidence, capability, and consistent service excellence
- Set standards on the shop floor to ensure every client interaction reflects the Burberry brand experience
- Strengthen collaboration across sales, operations, and stock teams to enhance service flow and operational efficiency
- Support talent development, onboarding, and engagement initiatives to build a positive, high-performing store culture
Qualifications
- Proven experience leading or mentoring teams in a fast-paced retail or client-focused environment
- Strong communication skills with a natural ability to engage, influence, and support team members and clients
- Proficiency in handling complex client situations with professionalism and discretion
- Commercial awareness and demonstrated ability to drive sales and achieve performance targets
- Facility with digital tools and in-store technology platforms to enhance the client experience
- Collaborative mindset with a genuine passion for luxury retail, craftsmanship, and brand storytelling
Skills
Experience
Proven track record of leading or mentoring teams in a fast-paced retail or client-focused environment, with demonstrated success in driving sales performance, developing team capability, and managing complex client interactions within a luxury goods context.
Education
No specific formal education requirement stated; however, retail management or equivalent professional experience is expected.
Workplace
The role is situated in London, England, UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Client Experience Manager», «Sales Team Supervisor», «Retail Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.