Burberry Team Manager

Employment
Full-Time
Seniority
Manager
Posted
Aug 27, 2026

About Burberry

Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.

Team Manager position at Burberry Edinburgh boutique — lead a luxury retail team and drive commercial excellence.

Role & Responsibilities

  • Lead, coach and develop a high-performing team to deliver exceptional client experiences and commercial results
  • Drive boutique performance by maximizing opportunities across all product categories, clienteling and services
  • Create a culture of accountability, collaboration and continuous development through regular coaching and feedback
  • Build long-term relationships with clients, ensuring a personalized and elevated Burberry experience
  • Monitor business performance, identify opportunities for growth, and implement actions to achieve targets
  • Act as a Burberry Ambassador on the shop floor, consistently championing brand values, standards and customer excellence

Qualifications

  • Previous experience leading teams within a luxury or high-end customer-focused retail environment
  • Strong ability to motivate, coach and develop individuals to achieve their potential
  • Commercially aware with clienteling experience
  • Skilled in building trusted relationships with clients, colleagues and stakeholders
  • Confident operating in a fast-paced retail environment while maintaining attention to detail
  • Passion for luxury retail, service excellence and representing the Burberry brand

Skills

Team leadership Client relationship management Clienteling Performance coaching Commercial acumen Retail operations Brand representation

Experience

Previous experience leading teams within a luxury or high-end customer-focused retail environment with demonstrated success in driving commercial results and fostering team development.

Workplace

This position is based in Edinburgh, Scotland, UK.

Culture

Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Team Lead», «Store Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Burberry

Burberry Team Manager

Edinburgh, UK

Continue to the application.