Burberry Store Operations Supervisor
- Location
- La Roca del Vallès Catalonia Spain
- Employment
- Contract
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 2, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry is hiring a Store Operations Supervisor at La Roca Village to lead two colleagues and oversee daily store operations, service standards and compliance. The role supports employee experience, commercial performance and customer service on a one-year fixed-term contract.
Role & Responsibilities
- Lead, coach and support a team of two, fostering an inclusive, high-performing store environment.
- Drive employee engagement, development and positive team behaviours.
- Ensure operational excellence and consistently elevated service throughout the customer journey.
- Oversee daily store operations and ensure processes, standards and compliance requirements are executed effectively.
- Identify opportunities to improve efficiency, productivity and service delivery in support of commercial performance.
- Collaborate with store leadership to drive business objectives and contribute to the overall success of the La Roca store.
Qualifications
- Previous experience in retail store operations, supervision or team leadership.
- Strong organisational skills and the ability to prioritise and manage multiple responsibilities.
- People-focused leadership, with an interest in developing others and building positive team relationships.
- Confident communication skills and the ability to engage and collaborate across teams.
- Customer-centric mindset and commitment to exceptional service standards.
- Proactive, adaptable and solutions-oriented, with a focus on continuous improvement.
Skills
Experience
Previous experience in retail store operations, supervision or team leadership.
Workplace
This position is based in La Roca del Vallès, Catalonia, Spain, within easy reach of Barcelona.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Team Leader», «Retail Operations Team Lead», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.