Burberry Store Operations Coordinator
- Location
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 17, 2026
About Burberry
Burberry is a British heritage luxury fashion house renowned for its iconic outerwear and distinctive design language. The brand operates a global retail network and emphasises creativity, craftsmanship and sustainability. As an employer, Burberry positions itself as purpose-driven and collaborative, investing in talent development across retail and corporate functions.
Burberry — Store Operations Coordinator in Kuala Lumpur. Manage store administration, daily banking, HR records and SAP-supported reporting for a mainline store.
Role & Responsibilities
- Prepare points of sale and maintain store readiness for trading.
- Process and report daily banking and manage interactions with external cash collection partners.
- Perform daily safe checks, maintain change levels and manage cash-handling controls.
- Run daily operational reports, investigate variances and update the store variance report for payroll.
- Maintain and update in-store employee records weekly (absences, holidays, sickness and other changes).
- Liaise with HR to submit accurate documentation for new starters, leavers and contractual or personal changes.
- Raise purchase orders and manage ad hoc procurement for store supplies.
- Provide general administration support including telephone handling, customer service liaison and stationery orders.
- Support store management with rostering and other operational tasks as required to ensure payroll deadlines are met.
Qualifications
- Demonstrable previous administration experience within a retail environment.
- Previous management or supervisory experience in-store preferred.
- Proven experience with cash handling and daily banking processes.
- Strong organisational skills with meticulous attention to detail.
- Excellent verbal and written communication skills and the ability to liaise with internal teams and external providers.
- Proficiency with Microsoft Office; experience with SAP is desirable.
Skills
Experience
Previous retail administration and cash-handling experience is required, with prior exposure to store-level reporting, payroll support and HR documentation. Experience working in a busy, customer-facing store environment and familiarity with retail systems is preferred.
Education
High school diploma or equivalent required; tertiary qualification in business, retail management or HR is desirable.
Workplace
The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia.
Culture
Burberry fosters a creative, collaborative workplace rooted in British design heritage and craftsmanship. The brand emphasises sustainability, inclusion and professional development, encouraging employees to innovate while delivering exceptional customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Store Administration Coordinator», «Store Operations Administrator», «Retail Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.