- Location
- Manchester England UK
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry is hiring a Store Manager to lead a team of 8 at Selfridges Manchester Exchange Square. The role covers team development, commercial performance, luxury service and clienteling, and the day-to-day operation of the store.
Role & Responsibilities
- Lead, coach and develop a team of 8, fostering an inclusive and engaging environment where individuals can perform at their best.
- Drive store performance against commercial objectives, using insight and initiative to identify opportunities for growth.
- Champion exceptional luxury service and clienteling, building lasting relationships and ensuring every interaction reflects the Burberry experience.
- Lead the day-to-day running of the store, maintaining high standards across operations, product, visual presentation and client experience.
- Build a strong partnership with Selfridges and internal Burberry teams, representing the brand confidently and professionally.
- Develop team capability through regular coaching, feedback and performance conversations, supporting succession and talent development.
Qualifications
- Previous leadership experience within luxury, premium retail or a similarly client-focused environment.
- Strong commercial awareness and experience delivering against sales and performance objectives.
- A genuine passion for clienteling, luxury service and creating memorable client experiences.
- Demonstrable experience coaching, developing and motivating teams to achieve strong results.
- Confident communication skills and the ability to build effective relationships with internal and external stakeholders.
- Organised and adaptable, with the ability to balance commercial priorities, people leadership and operational standards.
Skills
Workplace
This position is based in Manchester, England, UK.
Explore jobs in England or in the UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.