Burberry Store Manager
- Location
- Los AngelesCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $96,000–120,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Store Manager role at Citadel Outlets, Los Angeles. Lead retail operations and team excellence in this luxury management position.
Role & Responsibilities
- Provide leadership and set excellent standards for the store, inspiring the team to achieve them
- Own the employee experience by driving satisfaction and elevating team behaviours
- Own the customer experience and drive customer satisfaction to increase brand loyalty
- Drive performance and growth through operational and commercial execution
- Establish constant focus on brand engagement and passion across the store team
- Maintain presence on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
- Monitor, coach and provide feedback to the store team to deliver excellent customer experience
- Maintain a luxury environment through excellent execution and maintenance of Visual Merchandising guidelines
- Drive use of digital assets to enhance the customer experience
- Lead, inspire and manage a high-performing, positive store team
- Elevate capability through recruitment, staff development, mobility and effective succession planning
- Establish a learning culture and maintain strong brand connection
- Maintain excellent product knowledge and drive the same standard across the team
- Monitor product sales performance and optimise sales of available inventory
- Build and cultivate long-term customer relationships
- Maintain familiarity with the local external environment including customers, competitors and talent
- Drive operational excellence and compliance with corporate standards
- Ensure Health and Safety protocols including emergency evacuation plans
Qualifications
- Demonstrated alignment with Burberry Store Management behaviours: Service Focused, Leading to Inspire, Commercially Aware, Developing Talent, Driving Excellence
- Retail Management experience appropriate to role size and complexity, assessed by sales turnover, volume and roles previously managed
- Experience in a luxury brand or luxury service and selling environment
- Local language proficiency plus English
- Passion for fashion and a luxury ethos
- Digital awareness with ability to navigate social media and e-commerce sites
- Awareness of local employment and retail legislation
Skills
Experience
Retail Management experience commensurate with the role size and complexity, including demonstrated success managing sales turnover, volume and multiple roles. Experience in a luxury brand or luxury service and selling environment required.
Education
Not specified.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
Compensation
The base compensation for this position ranges from USD 96,000 to USD 120,000 per annum.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «General Manager», «Retail Store Manager», «Boutique Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.