Burberry Store Manager

Location
Seniority Manager
Department Retail & Boutique Operations
Posted ✦ Today
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Burberry is hiring a Store Manager in Kaohsiung City, Taiwan to lead boutique operations, drive sales and deliver exceptional customer experience.

Overview

Burberry is a British luxury house renowned for its heritage outerwear and iconic trench coat. The brand operates a global network of directly owned and franchised boutiques and maintains a strong digital presence; it emphasises modern luxury through design, craftsmanship, and a commitment to sustainability and social responsibility.

Role & Responsibilities

  • Lead the boutique team to deliver exemplary customer service and maintain Burberry’s brand standards across store operations.
  • Own the employee experience: recruit, coach, develop and motivate staff to elevate team behaviours and talent pipelines.
  • Drive commercial performance and growth through sales leadership, conversion optimisation and disciplined execution of merchandising and visual standards.
  • Manage key operational disciplines including stock control and shrinkage prevention, store opening/closing procedures and compliance with local retail and employment legislation.
  • Deliver outstanding customer experience and loyalty through effective clienteling, data capture and integration with e‑commerce and digital initiatives.
  • Set and monitor performance targets and KPIs (sales & conversion, experience & data capture, shrinkage) and implement action plans to close gaps.
  • Collaborate with regional stakeholders on local store marketing, community engagement and in‑store events to maximise brand impact.
  • Ensure the store meets Burberry visual merchandising and presentation standards at all times.

Qualifications

  • Demonstrable retail management experience within a luxury or premium brand or high‑end service environment.
  • Proven ability to lead, develop and retain talent; evidence of managing teams with measurable commercial outcomes.
  • Fluency in the local language and professional working proficiency in English.
  • Strong commercial awareness with experience managing sales turnover, conversion metrics and stock control.
  • Familiarity with local employment and retail legislation and flexible availability to meet store operating needs.

Skills

Leadership and people development Commercial & KPI management (sales, conversion, average transaction value) Clienteling and CRM-driven customer retention Loss prevention and stock control (shrinkage management) Digital literacy: e‑commerce platforms and social media channels Visual merchandising and store presentation Strong communication and interpersonal skills

Experience

Proven retail management experience appropriate to the size and complexity of prior roles, with demonstrable results against sales, conversion and team performance metrics in a luxury or premium retail environment.

Education

High school diploma or vocational qualification required; tertiary education in business, retail management or fashion preferred.

Workplace

The successful candidate will be located in Kaohsiung, Kaohsiung, Taiwan. Across the Kaohsiung region, Cerulean lists 6 open positions — 1 listed in the past two days. Cerulean currently advertises 118 open roles in Taiwan, including 1 added in the last 48 hours.

Culture

The workplace reflects Burberry’s blend of British heritage and contemporary luxury, fostering creativity, professionalism and a customer‑centric mindset. The brand values digital fluency, sustainability, and development of talent, operating an inclusive environment with equal opportunity recruitment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.