Burberry Store Manager

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Location
Australia
└Victoria
└Chadstone
Employment
Full-Time
Seniority
Manager
Posted
Mar 1, 2026

About Burberry

Burberry, a quintessentially British luxury brand established in 1856, is renowned for its innovative designs and commitment to quality. As part of the global luxury fashion conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and professional growth. The company is dedicated to sustainability and community engagement, striving to lead the industry in these areas.

Join Burberry in Chadstone, Australia, as a Store Manager. Lead a dynamic team, enhance customer experiences, and drive store performance in a luxury retail environment.

Role & Responsibilities

  • Lead the store team by setting high standards and inspiring team members to achieve them.
  • Enhance the employee experience by driving satisfaction and elevating team behaviors.
  • Improve customer satisfaction and brand loyalty through exceptional customer service.
  • Drive store performance and growth through operational and commercial excellence.
  • Act as a brand ambassador on the shop floor, modeling Burberry behaviors.
  • Coach and provide feedback to the team to ensure a luxury customer experience.
  • Maintain visual merchandising standards and leverage digital assets to enhance customer interactions.
  • Retain, develop, and inspire a high-performing store team.
  • Cultivate a learning culture and strong brand connection within the team.
  • Possess and promote excellent product knowledge to optimize sales.
  • Foster long-term customer relationships and instill customer-focused behaviors in the team.
  • Maintain awareness of the local market, including customers, competitors, and talent.
  • Ensure compliance with corporate standards, policies, and health and safety regulations.

Qualifications

  • Alignment with Burberry Store Management behaviors.
  • Proficiency in local language and English.
  • Passion for fashion and luxury ethos.
  • Awareness of local employment and retail legislation.
  • Flexibility to meet store needs.

Skills

Service-focused leadership. Commercial awareness. Talent development. Excellence in execution. Digital awareness and navigation of social media and e-commerce.

Experience

Experience in a luxury brand or luxury service and selling environment is required. Retail management experience should be commensurate with the role's demands, considering previous roles' size and complexity, sales turnover, and volume.

Workplace

The successful candidate will be located in Chadstone, Victoria, Australia.

Benefits

Burberry offers a comprehensive benefits package, including opportunities for professional development and a commitment to diversity and inclusion.

Culture

Burberry fosters a culture of creativity and innovation, encouraging employees from diverse backgrounds to thrive. The company is committed to sustainability and community engagement, creating a positive impact on the world.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.