- Location
- Cabazon California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $27–29/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry seeks a Store Manager in Cabazon to lead store operations, team development and the luxury customer experience, while driving commercial performance and operational excellence. The expected base salary is $27.00–$29.00 per hour at commencement; the total package may include commission, discretionary bonuses, incentive packages and company-sponsored benefits. The role is at-will.
Role & Responsibilities
- Lead the store, set high standards and inspire the team to achieve them.
- Own the employee experience by driving employee satisfaction and elevating team behaviours.
- Own the customer experience by driving customer satisfaction and increasing brand loyalty.
- Drive performance and growth through strong operational and commercial execution.
- Maintain a constant focus on Burberry, building the store team’s engagement, knowledge and passion for the brand.
- Be present on the shop floor, act as a brand ambassador and role-model Burberry behaviours.
- Monitor, coach and provide feedback to the store team to deliver an excellent customer experience.
- Maintain a luxury environment and ensure excellent execution and upkeep of visual merchandising guidelines throughout the store.
- Drive the use of digital assets to enhance the customer experience.
- Retain and develop talent; lead, inspire and manage a high-performing, positive store team.
- Elevate the store team’s capabilities through recruitment, staff development, mobility and effective succession planning.
- Establish a learning culture and maintain a strong connection between the store team and the brand.
- Advocate for the product, demonstrate excellent product knowledge and drive the same standard across the team.
- Understand product sales performance and optimise sales of available inventory.
- Nurture customer relationships and embed customer-focused behaviours across the team.
- Build and cultivate long-term customer relationships, leading the team to do the same.
- Drive store performance and productivity.
- Build and maintain familiarity with the local external environment, including customers, competitors and talent.
- Maintain a commercial mindset and identify and convert opportunities to improve store performance.
- Drive operational excellence across all areas of the store.
- Ensure compliance with corporate standards, policies and initiatives.
- Oversee health and safety.
- Ensure the store has a written emergency evacuation plan, practise it at least annually with all employees, and record completion in Rivo.
Qualifications
- Demonstrated alignment with Burberry Store Management behaviours: Service Focused, Leading to Inspire, Commercially Aware, Developing Talent and Driving Excellence.
- Local language and English.
- Passion for and interest in fashion, with a luxury ethos.
- Digital awareness and interest, with the ability to navigate social media and e-commerce sites comfortably.
- Awareness of local employment and retail legislation.
- Flexibility to work as required to meet store needs.
- Experience in a luxury brand or luxury service and selling environment.
- Retail management experience appropriate to the role, assessed according to the size and complexity of previous roles, including sales turnover and volume and the number and types of roles previously managed.
Skills
Experience
Experience in a luxury brand or luxury service and selling environment; retail management experience appropriate to the role, assessed according to the size and complexity of previous roles.
Workplace
The successful candidate will be located in Cabazon, California, USA, with easy access to Los Angeles.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 27 to USD 29 per hour.
Benefits
The total compensation package may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Store Director», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.