Burberry Senior Sales Associate
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 20, 2026
About Burberry
A leading luxury fashion maison known for impeccable craftsmanship, elevated client service and curated boutique experiences. Typically operating within the global luxury goods ecosystem, the employer emphasizes heritage, product excellence and discreet, personalised service for high-net-worth clientele.
Senior Sales Associate at a leading luxury fashion house in London. Drive sales, cultivate high-value clients and mentor boutique staff.
Role & Responsibilities
- Consistently achieve and exceed individual and boutique sales targets through proactive selling, cross-selling and up-selling.
- Develop and maintain a high-value client book through personalised clienteling, after-sales follow-up and bespoke service initiatives.
- Deliver an impeccable in-store experience, ensuring presentation, merchandising and stock levels reflect maison standards.
- Lead by example on the sales floor: coach, mentor and support junior colleagues to raise performance and service consistency.
- Manage transactional activity accurately using the point-of-sale system and follow cash-handling and loss-prevention procedures.
- Contribute to CRM data quality through timely updates, appointment management and accurate reporting of client interactions.
- Support boutique events, private appointments and trunk shows, coordinating logistics and client communications as required.
- Provide actionable sales and market feedback to store management and commercial teams to inform assortment and service improvements.
Qualifications
- Proven track record of high-performance sales within the luxury, premium fashion or high-end retail sector.
- Excellent interpersonal and communication skills with polished presentation appropriate to a luxury boutique environment.
- Demonstrable ability to build and retain long-term client relationships and to manage a personal client portfolio.
- Experience mentoring or training junior sales staff, with a collaborative approach to achieving store targets.
- Strong numeracy and familiarity with sales reporting; meticulous attention to transactional accuracy and CRM hygiene.
- Legal eligibility to work in the country of employment and flexibility to work evenings, weekends and occasional events.
Skills
Experience
Minimum three years of progressive experience in luxury or premium retail with a proven sales record; demonstrated experience in client development and floor leadership.
Education
High school diploma or equivalent; vocational training or degree in retail, hospitality, business or related field preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
The workplace blends exacting standards of craftsmanship with a client-first, service-oriented mindset. Teams operate in a fast-paced, detail-driven environment where discretion, refinement and continuous professional development are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Lead Client Advisor», «Senior Retail Consultant», «Boutique Lead Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.