Burberry Senior Client Advisor
- Location
- Seniority
- Senior
- Posted
- Mar 23, 2026
About Burberry
Burberry is a British luxury fashion house recognised for its heritage craftsmanship, iconic outerwear and contemporary luxury ready-to-wear and accessories. The brand operates a global retail network and combines artisanal tradition with progressive digital and experiential retail strategies, offering employees exposure to international luxury retail standards and client-centric merchandising.
Burberry seeks a Senior Client Advisor in Seoul, South Korea to cultivate VIP relationships and drive luxury retail sales.
Role & Responsibilities
- Deliver an exceptional, personalised client experience for a discerning luxury clientele, cultivating long-term relationships and brand loyalty.
- Proactively manage client portfolios through appointment booking, bespoke clienteling, follow-up and post‑sale care to maximise lifetime value.
- Achieve and exceed individual and store sales targets through strategic client outreach, conversion and upselling of complementary product categories.
- Support visual merchandising standards and ensure the sales floor reflects brand presentation and seasonal directives.
- Operate point‑of‑sale and CRM systems accurately; manage stock, returns and client orders in accordance with store procedures.
- Coordinate and represent the brand at in‑store events, private appointments and client‑focused activations.
- Coach and mentor junior sales colleagues, sharing best practices in service excellence and client acquisition.
Qualifications
- Proven track record in luxury retail sales with a demonstrable history of meeting or exceeding sales targets.
- Outstanding interpersonal skills and a high degree of emotional intelligence, with the ability to build rapport with high‑net‑worth clients.
- Commercial acumen, numeracy and meticulous attention to detail in transaction handling and client records.
- Flexible availability to work retail hours, including weekends and evenings, and readiness to travel locally for client events if required.
- Professional presentation consistent with luxury brand standards.
Skills
Experience
Typically 3+ years of progressive experience in luxury retail or high‑end boutique environments, with a proven record of managing VIP clients and achieving sales targets.
Education
Secondary education; vocational or retail sales qualifications and/or hospitality or fashion retail training preferred but not mandatory.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Culture
Burberry cultivates a culture that balances deep heritage and modernity, emphasising craftsmanship, creativity and client obsession. The workplace values polished professionalism, collaborative teamwork and opportunities for international exposure and career development within luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Relations Advisor», «Senior Sales Advisor», «Luxury Client Advisor», «Senior Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.