Burberry Sales Associate

Location
Seniority Junior
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Burberry Sales Associate in Yeoju, South Korea — outlet retail role focused on luxury clienteling, visual standards and achieving sales targets.

Overview

Burberry is a British luxury fashion house headquartered in London, renowned for its heritage trench coats and distinctive check. The brand operates a global retail network across owned and franchised stores, combining craftsmanship with digital innovation and a commitment to social and environmental responsibility.

Role & Responsibilities

  • Deliver the Burberry Experience on every customer interaction, meeting the brand’s luxury service standards and training guidelines.
  • Achieve and consistently exceed individual and store sales targets, contributing to UPT, ATV and client development metrics.
  • Proactively identify, engage and develop new customers into loyal clients through clienteling and follow-up communications.
  • Maintain and update the Client Book to drive repeat visitation and sales conversion.
  • Execute visual merchandising and monthly floorsets according to Burberry guidelines; ensure garments are correctly hung, folded and tagged.
  • Manage daily floor presence: prepare the store at opening, ensure replenishment and store readiness at close, and maintain tidy, presentable fitting rooms.
  • Provide back-of-house support including markdown processes, stockroom organisation, inventory counts and assistance during sales events.
  • Adhere to capture compliance and Burberry’s code of conduct in all customer and operational activities.

Qualifications

  • Minimum one year of experience in luxury retail or a related industry.
  • High school diploma or equivalent; tertiary education or fashion-related degree preferred.
  • Demonstrable experience with POS systems and basic store technologies.
  • Strong interpersonal and verbal communication skills; positive, responsible and results-oriented attitude.
  • Ability to work flexibly in a fast-paced retail environment and to follow visual and operational standards.
  • Language skills in Chinese and/or English are advantageous.
  • Candidates with disabilities and veterans will be given preference in accordance with applicable law.

Skills

Clienteling Client Book POS Visual merchandising Inventory control Markdown process Stockroom management Fitting room maintenance Customer service Clear interpersonal communication

Experience

At least 1 year of hands-on experience in luxury retail or a related customer-facing role, with proven sales performance and familiarity with store operations.

Education

High school diploma or above; post-secondary education or degree in fashion preferred.

Workplace

The successful candidate will be located in Yeoju, Gyeonggi-do, South Korea, with easy access to Seoul. 2 luxury roles are listed in Yeoju on Cerulean, 1 posted in the last 48 hours. Across the Gyeonggi-do region, Cerulean lists 8 open positions — 2 listed in the past two days. Cerulean currently advertises 703 open roles in South Korea, including 23 added in the last 48 hours.

Culture

Burberry combines a strong British creative heritage with modern digital-first retailing, fostering high standards of craftsmanship and customer experience. The retail environment is customer-centric and training-driven, with a focus on brand presentation, teamwork and continuous development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.