Burberry Sales Associate

About Burberry

Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.

Role & Responsibilities

• Deliver exceptional customer service and execute consultative selling techniques to achieve individual and store sales goals while maintaining Burberry brand standards
• Develop and maintain an up-to-date client book, executing all Cultivate program requirements including courtesy communications, customer reactivation, and capture compliance
• Execute monthly floorsets and maintain visual standards through consistent merchandise placement, replenishment, proper hanging, and tissue presentation according to Burberry guidelines
• Ensure selling floor readiness at shift commencement and transition, maintaining active presence throughout the day and managing fitting room cleanliness
• Support inventory management including bi-annual physical inventory, mark-down processes, and stock room organization with meticulous attention to accuracy
• Participate in store contests, pre-sale initiatives, and other collaborative activities that reinforce team objectives and drive business results

Qualifications

• Minimum 1 year of professional sales experience, preferably in a luxury retail environment
• Proven track record of consistently meeting and exceeding individual sales targets and key performance indicators
• Advanced proficiency with POS systems and retail management software
• Strong clienteling background with demonstrated ability to build and nurture customer relationships
• Relevant interest in fashion and design with knowledge of contemporary luxury apparel trends

Skills

Experience

A minimum of 1 year of professional sales experience in a customer-facing retail capacity is required, with preference given to candidates who have worked within a luxury retail environment. Demonstrated proficiency in driving sales performance, meeting sales targets consistently, and building lasting client relationships is essential.

Education

High school diploma or equivalent educational qualification is required.

Workplace

Compensation

The base compensation for this position ranges from USD 19.50 to USD 20.50 per hour.

Benefits

Medical, Vision, and Dental Insurance; Income Protection; Life and Accidental Death & Dismemberment Insurance; Short-Term and Long-Term Disability; Flexible Spending Account and Commuter Benefits; 401(k) Retirement Plan with 100% employer match up to 6% of employee contributions; Paid time off including 10 vacation days pro-rated from start date, increasing to 15 days in the second year, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, and seasonal well-being days; Paid Parental Leave of up to 18 weeks; Free shares after one year of service equivalent to £500 pursuant to the terms of the share plan; Commission earnings as a percentage of sales.

Culture

Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.