Burberry Sales Associate

About Burberry

Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.

Role & Responsibilities

• Embrace the Burberry Experience and maintain luxury brand standards in all customer interactions
• Consistently meet individual sales goals and store targets while exhibiting Burberry Behaviours
• Provide excellent customer service, demonstrate superior selling skills, and maintain motivation to succeed
• Develop and maintain detailed client books to build customer loyalty through active relationship management
• Execute all Cultivate requirements including courtesy communications, customer reactivation, and capture compliance
• Maintain visual merchandising standards according to Burberry guidelines, including monthly floorsets and merchandise presentation
• Ensure the selling floor is ready at the beginning of each shift and properly replenished at day's end
• Maintain cleanliness and organization of fitting rooms and stockroom areas
• Assist in mark-down processes, bi-annual inventory, pre-sale activities, and stock room maintenance
• Participate in store contests and achieve designated pre-sale goals

Qualifications

• Minimum 1 year of sales experience, preferably in a luxury retail environment
• Proven track record of driving sales and consistently meeting sales targets
• Strong clienteling background and experience with client relationship management
• Advanced knowledge of POS systems and store operations
• Excellent customer service level and demonstrated commitment to customer satisfaction
• Team-oriented mindset with strong interpersonal and communication skills

Skills

Experience

Minimum 1 year of professional sales experience, ideally within a luxury retail environment. Demonstrated experience in driving sales, meeting and exceeding targets, and maintaining strong client relationships through active clienteling practices.

Education

High school diploma or equivalent; college education is a plus but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 19 to USD 19.50 per hour.

Benefits

Medical, Vision, and Dental Insurance; Income Protection; Life and Accidental Death & Dismemberment Insurance; Short-Term and Long-Term Disability; Flexible Spending Account; Commuter Benefits; 401(k) Retirement Plan with 100% employer match up to first 6% of contributions; 10 vacation days (pro-rated from start, increasing to 15 days in year two); 10 sick days; 2 personal days; 9 paid holidays; bereavement leave; seasonal well-being days; Paid Parental Leave up to 18 weeks; free shares equivalent to 500 GBP after one year of service; commission earnings as percentage of sales.

Culture

Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.