Burberry Sales Associate

Location
Seniority
Junior
Posted
Apr 28, 2026

About Burberry

Burberry is an iconic British luxury fashion house known for its trench coats, distinctive check and contemporary approach to heritage. The brand operates a global retail and franchise network and positions digital innovation and sustainability at the core of product, distribution and client engagement strategies.

Burberry is hiring a Sales Associate in Seoul, South Korea — client-facing role focused on sales, client development and visual standards.

Role & Responsibilities

  • Consistently achieve and exceed individual and store sales targets through proactive selling and adherence to Burberry sales standards.
  • Deliver the Burberry Experience at every client interaction by following company training guidelines and the brand’s behavioural code.
  • Actively cultivate new clients and convert prospects into loyal customers through personalised outreach and follow-up (email invitations, client book management).
  • Maintain and update the Client Book to support repeat visits and measurable client development.
  • Execute visual merchandising standards and monthly floorsets: present and replenish product, fold or hang garments correctly, and ensure pricing is discreetly placed.
  • Maintain exemplary floor presence and store readiness: perform start/end-of-day checks, keep fitting rooms immaculate and ensure stock is sales-ready.
  • Provide back-of-house support including markdown processes, annual stocktakes, sale event preparation and stockroom organisation.
  • Communicate clearly and collaboratively with colleagues to ensure smooth store operations and an exceptional client journey.

Qualifications

  • Minimum one year of experience in luxury retail or a related customer-facing industry.
  • High school diploma or equivalent required; associate/undergraduate degree or fashion-related qualification preferred.
  • Demonstrable knowledge of POS and store systems.
  • Proven interpersonal and communication skills, a proactive and results-driven attitude, and a strong sense of responsibility.
  • Interest in fashion and design; previous experience in premium or luxury sales/service is advantageous.
  • Chinese and English language skills preferred.
  • Applicants with disabilities and veterans will be given consideration in accordance with applicable law.

Skills

Client Book POS Visual merchandising Client cultivation / CRM outreach (email invitations) Inventory control and stocktaking Customer service Fitting room management Clear interpersonal and cross-functional communication

Experience

At least one year of professional experience in luxury retail or a closely related customer-facing role, with demonstrable track record in sales, client development and familiarity with POS/store systems.

Education

High school diploma or equivalent required; tertiary education or a fashion-related degree preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea.

Culture

Burberry combines British heritage with contemporary creativity, encouraging a client-centric, collaborative and fast-paced retail environment. The brand emphasizes digital innovation and sustainability, seeking colleagues who are adaptable, client-focused and professionally proud of the Burberry identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Retail Sales Consultant», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Burberry

Burberry Sales Associate

Seoul, South Korea

Continue to the application.