Burberry Sales Associate
- Location
- Seniority
- Entry-Level
- Posted
- Mar 24, 2026
About Burberry
Burberry is a British luxury fashion house renowned for its heritage outerwear, leather goods and ready-to-wear collections. Headquartered in London, the brand operates a global network of boutiques and flagship stores and is recognized for combining traditional craftsmanship with contemporary design. As an employer, Burberry emphasizes brand stewardship, elevated client service and continuous development of retail talent.
Burberry is hiring a Client Advisor in Seoul, South Korea — deliver luxury client experiences and drive boutique sales.
Role & Responsibilities
- Deliver exceptional, personalised service throughout the customer journey, building long‑term client relationships and loyalty.
- Proactively drive store sales and consistently achieve individual and store targets through clienteling, in‑store conversion and follow‑up.
- Use CRM and clienteling tools to capture client data, manage appointments, and execute targeted outreach and aftercare.
- Present and communicate product stories and brand heritage with expert knowledge of collections, materials and craftsmanship.
- Maintain visual merchandising standards, ensure product presentation and store floor readiness in line with brand guidelines.
- Process transactions accurately using POS systems, handle exchanges and returns, and ensure adherence to cash handling and merchandising procedures.
- Support stock management, replenishment and loss‑prevention measures to preserve inventory integrity.
- Contribute to store events, private appointments and VIP experiences, coordinating with store management and cross‑functional teams.
Qualifications
- Proven retail sales experience, preferably within luxury or premium fashion (1+ year recommended).
- Strong clienteling and relationship‑building skills with a customer‑centric mindset.
- Excellent interpersonal and communication skills; polished presentation and professional demeanour.
- Commercially minded with a track record of meeting or exceeding sales targets.
- Organised, reliable and able to work a flexible retail schedule including weekends and evenings.
Skills
Experience
Typically 1+ year of retail sales experience is expected; prior experience in luxury or premium fashion is strongly preferred. Demonstrable success in clienteling and meeting sales targets will be an advantage.
Education
High school diploma or equivalent; vocational training or tertiary education in fashion, retail or sales is advantageous.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
Burberry’s retail culture blends British heritage with a contemporary, creative spirit. The environment is client‑focused and performance‑driven, with an emphasis on personal development, brand immersion and delivering elevated in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Consultant», «Retail Sales Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.