Burberry Sales Associate
Burberry seeks a Sales Associate in Rosemont, IL (Fashion Outlets of Chicago). Hourly pay $18–$19.50; clienteling and luxury retail experience required.
Overview
Burberry is a British luxury fashion house recognized for its heritage craftsmanship, innovation and global retail presence. The brand combines strong fashion credentials with a focus on customer experience, digital commerce and increasing sustainability commitments, operating across owned stores and franchise partners worldwide.
Role & Responsibilities
- Deliver the Burberry Experience on every customer interaction and consistently meet individual sales targets.
- Develop and maintain a detailed client book; execute client development activities including follow-up emails, reactivation and invitation outreach.
- Provide exceptional customer service through proactive selling, superior communication and strong relationship-building.
- Maintain store visual standards by executing monthly floorsets, replenishing merchandise, folding and tagging to Burberry guidelines.
- Ensure professional floor presence: prepare the selling floor at shift start, replenish and tidy at shift end, and maintain fitting rooms.
- Support back-of-house operations including markdowns, bi-annual inventory, stockroom organisation and pre-sale goal participation.
- Participate in store contests and support team initiatives to drive store performance and KPIs (UPT, ATV, capture compliance).
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience strongly preferred.
- Advanced knowledge of POS and store systems.
- Proven record of achieving sales targets and driving client development.
- Excellent interpersonal and communication skills with a collaborative, team-oriented attitude.
- Results-driven, adaptable to change and committed to high standards of customer service.
- Genuine interest in fashion and brand alignment with Burberry's luxury standards.
Skills
Experience
At least 1 year of direct sales experience, preferably within a luxury or premium retail environment, with demonstrated success meeting sales targets and developing customer relationships.
Workplace
This position is based in Rosemont, Illinois, USA, within easy reach of Chicago. Cerulean lists 8 open roles in Rosemont. The broader Illinois area accounts for 46 active listings on Cerulean, 2 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 18 to USD 19.50 per hour.
Benefits
Role may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and Company-sponsored benefit programs.
Culture
The workplace emphasizes craftsmanship, customer focus and creativity within a values-driven luxury environment. Teams are collaborative and performance-oriented, with strong emphasis on professional development, brand standards and sustainability initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.