Burberry Sales Associate

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Location
La Roca del VallèsCataloniaSpain
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 26, 2026

About Burberry

A luxury fashion boutique located in La Roca Village, serving an international clientele and operating to the exacting standards of high-end maisons. The boutique reflects the protocols and service culture typical of global luxury groups while delivering personalised client experiences within a premium outlet environment near Barcelona.

Boutique at La Roca Village (Barcelona) seeks a Sales Associate to deliver luxury client service and drive retail sales in La Roca del Vallès.

Role & Responsibilities

  • Deliver exceptional, personalised service to walk-in and appointment clients, building long-term client relationships through proactive clienteling.
  • Achieve individual and store sales targets through consultative selling, upselling, and cross-selling of product ranges.
  • Maintain visual merchandising and presentation standards to brand guidelines, ensuring the boutique remains immaculate and commercially optimised.
  • Operate the point-of-sale system, process transactions, manage returns/exchanges and handle cash with accuracy and integrity.
  • Support stock management activities including receiving, labelling, replenishment, inventory counts and loss-prevention procedures.
  • Coordinate with the store management and central teams on product allocations, client requests and after-sales service.
  • Participate in store meetings, training and seasonal rollouts to ensure knowledge of new collections, services and promotional activity.

Qualifications

  • Proven aptitude for high-touch, client-facing retail service; previous experience in fashion or luxury retail preferred.
  • Excellent interpersonal and communication skills with a polished, professional demeanour.
  • Strong commercial awareness and a demonstrated ability to meet or exceed sales objectives.
  • Attention to detail and adherence to brand presentation, operations and loss-prevention standards.
  • Flexibility to work retail hours including weekends, peak sales periods and promotional events.

Skills

Consultative selling and upselling Clienteling and relationship management Visual merchandising (brand-standard presentation) Point-of-sale (POS) transactions and cash handling Inventory control and stock replenishment Loss prevention and store security procedures Multilingual communication (ability to converse with international clients advantageous)

Experience

Typically 1–2 years of customer-facing retail experience is expected; prior experience within luxury fashion or premium lifestyle brands is highly desirable.

Education

Secondary education (high school diploma) required; vocational training or certifications in retail, luxury sales or hospitality are advantageous.

Workplace

This position is based in La Roca del Vallès, Catalonia, Spain, within easy reach of Barcelona.

Culture

The boutique cultivates an exacting, client-centric culture where discretion, refinement and service excellence are paramount. Team members operate in a collaborative retail environment that emphasises product knowledge, personalised selling and adherence to brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Consultant», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.