Burberry Sales Associate
Burberry — Sales Associate in Halton Hills (Toronto Premium Outlets), Canada. Join the retail team to drive sales and deliver luxury client experiences.
Overview
Burberry is an iconic British luxury house renowned for its heritage outerwear and contemporary fashion offerings. The brand operates a global retail network and emphasizes creativity, craftsmanship and responsible innovation, with a clear focus on client experience and sustainability.
Role & Responsibilities
- Deliver the Burberry Experience in every customer interaction and consistently achieve individual sales targets.
- Develop and maintain an up-to-date client book and execute clienteling activities (relationship emails, reactivation, invitations, capture compliance) to grow loyalty and repeat business.
- Provide exemplary luxury-level customer service and high-quality selling, demonstrating superior interpersonal and communication skills.
- Maintain visual merchandising and floor standards according to Burberry guidelines, including monthly floorsets, replenishment, folding, ticket placement and garment presentation.
- Ensure strong floor presence: begin shifts prepared, keep selling floor active and orderly, manage fitting room maintenance and end-of-day readiness.
- Support back-of-house operations: assist with markdowns, bi-annual inventory, stockroom organisation, pre-sale goals and store contests.
Qualifications
- Minimum one year of sales experience; experience in a luxury or premium retail environment strongly preferred.
- Proven track record of meeting sales targets and driving client development.
- Advanced knowledge of POS and store systems.
- Excellent interpersonal, communication and customer-service skills.
- Motivated, results-driven and adaptable to change with a genuine interest in fashion and design.
Skills
Experience
At least 1 year of retail sales experience, preferably within a luxury or premium fashion environment, with demonstrated ability to meet or exceed sales targets and cultivate client relationships.
Education
High school diploma or equivalent; post-secondary study in retail, fashion or a related discipline is an asset.
Workplace
This position is based in Halton Hills, Ontario, Canada, within easy reach of Toronto. Cerulean lists 2 open roles in Halton Hills, including 1 posted recently. The broader Ontario area accounts for 79 active listings on Cerulean, 3 of which are new. In Canada as a whole, Cerulean currently features 210 open positions, with 6 posted this week.
Compensation
The base compensation for this position ranges from CAD 22 to CAD 23 per hour.
Benefits
Opportunity for commission earnings, discretionary bonuses, short- and long-term incentive packages, and Company-sponsored benefit programs.
Culture
Burberry fosters a creative, values-driven workplace that blends heritage craftsmanship with contemporary innovation. The culture prioritises client-focused service, collaboration across teams and a commitment to sustainable luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.