- Location
- Vancouver British Columbia Canada
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $20–23/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
The Sales Associate supports individual and store sales goals while delivering the Burberry Experience, developing new customers and maintaining client relationships. The role covers sales and clienteling, visual standards, selling-floor and fitting-room upkeep, and stockroom support, and is permanent, part-time. Expected base salary is CAD 20–23 per hour at the commencement of employment; actual base salary is determined individually, and the total compensation package may include commission, bonuses, incentives and company-sponsored benefits.
Role & Responsibilities
- Meet and strive to exceed individual and store sales goals, supporting retail-led growth, franchise leverage, operational excellence and development across all department categories.
- Deliver the Burberry Experience in every customer interaction, develop new customers and maintain relationships with existing clientele.
- Follow training guidelines and standards to reflect Burberry’s luxury brand standards and image.
- Consistently achieve individual sales goals while demonstrating Burberry Behaviours; provide excellent customer service and selling skills, demonstrate motivation to succeed, and communicate effectively.
- Build customer loyalty through active client development and follow-through; maintain a detailed, up-to-date client book.
- Complete Cultivate activities, including courtesy and relationship emails, inviting customers back to shop, reactivation and capture compliance.
- Follow company policies and procedures and use visual techniques to maintain standards in line with Burberry guidelines.
- Understand and execute monthly floorsets; return items to their place or hang them back while working, replenish merchandise after selling, fold and place merchandise on the correct hanger with tissue paper, and place tickets inside items out of customers’ sight.
- Arrive ready to serve at the start of each shift and ensure the selling floor is ready for customers; replenish and prepare the floor for the next day at the end of the shift.
- Remain active on the sales floor throughout the day, return or hang back items, replenish merchandise after selling, and clean and maintain fitting rooms.
- Assist with markdowns and the twice-yearly inventory process; participate in and achieve presale goals and take part in store contests.
- Help maintain an organized stockroom and ensure pulled stock is put away in an orderly manner.
Qualifications
- Willingness to work in and promote a team-oriented environment.
- Excellent interpersonal skills for clear, effective communication with management and staff.
- Consistently maintain a positive attitude and take responsibility for one’s actions.
- Results-driven and flexible in response to change.
- Relevant interest in fashion or design.
- Advanced knowledge of POS and store systems.
- At least 1 year of sales experience, preferably in luxury retail.
- Demonstrated experience driving sales and meeting sales targets.
- Excellent customer service.
- Strong clienteling background.
Skills
Experience
At least 1 year of sales experience, preferably in a luxury retail environment.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 20 to CAD 23 per hour.
Benefits
The total compensation package may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and Company-sponsored benefit programs.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Clienteling Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.