Burberry Sales Advisor
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Burberry
A flagship luxury maison operating a Bond Street boutique and part of a global luxury group. The employer represents a high-end fashion/accessory maison with an emphasis on craftsmanship, personalized client service and an international client base, offering career progression within a structured luxury retail organisation.
Confidential luxury maison — Client Advisor, London Bond Street. High-end boutique role focused on personalised client service and sales.
Role & Responsibilities
- Deliver exceptional, personalised service to high-net-worth and international clients, cultivating long-term relationships and repeat business.
- Achieve and exceed individual and store sales targets through active prospecting, clienteling and close collaboration with the boutique team.
- Manage client appointments, private viewings and personal shopping experiences with discretion and attention to detail.
- Operate the point-of-sale system, process transactions, manage returns/exchanges and ensure accurate cash handling and daily reconciliation.
- Maintain boutique presentation and merchandising standards, assist with visual resets and ensure product knowledge is current across collections.
- Update and maintain the client database/CRM with follow-up notes, sales history and gifting/occasion reminders; coordinate after-sales service.
Qualifications
- Proven track record in luxury retail sales; demonstrable ability to meet sales targets and deliver high-value transactions.
- Excellent interpersonal and communication skills, with fluency in English; additional languages are advantageous.
- Polished, client-centric demeanour and strong discretion when dealing with high-profile customers.
- Flexible availability including weekends, evenings and peak retail periods; right to work in the UK.
Skills
Experience
Mid-level retail profile with typically 2–4 years of experience in luxury retail or boutique environments, preferably with exposure to international clientele and high-value transactions.
Education
Secondary education (A-levels or equivalent); vocational training or certification in retail, hospitality or luxury sales is advantageous.
Workplace
This position is based in London, England, UK.
Culture
The boutique fosters a service-oriented, client-first culture where attention to detail and product expertise are paramount. Teamwork, professionalism and a commitment to preserving the maison's heritage and aesthetic standards define the workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Client Relations Advisor», «Retail Client Specialist», «Personal Shopping Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.