Burberry Retail Client Specialist

Seniority
Mid-Level
Posted
May 13, 2026

About Burberry

A leading luxury maison operating within a global luxury group, the employer blends artisanal craftsmanship with contemporary design and international retail reach. The brand emphasizes heritage, exacting service standards and an immersive in-store client experience that reflects haute couture sensibilities.

Confidential Luxury Maison — Client Advisor in Paris. Seeking a boutique sales professional to drive client relationships and luxury retail revenue.

Role & Responsibilities

  • Deliver exceptional, personalized client service to build long-term relationships and client loyalty.
  • Achieve and exceed individual and store sales targets through consultative selling and upselling.
  • Maintain in-depth product knowledge across collections and communicate brand heritage with authority.
  • Use CRM and clienteling tools to manage follow-ups, appointments and private client events.
  • Ensure visual merchandising standards, stock integrity and accurate point-of-sale transactions.
  • Support store events, trunk shows and client outreach initiatives, including after-sales service and alterations coordination.

Qualifications

  • Proven experience in luxury retail sales or a high-end service environment.
  • Demonstrable track record of meeting or exceeding sales targets and delivering strong client retention.
  • Confident presentation, excellent interpersonal skills and professional grooming consistent with luxury standards.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Right to work in the country of employment.

Skills

Clienteling CRM Point-of-sale (POS) operations Visual merchandising Luxury product knowledge Sales closing and objection handling Event support and client hospitality

Experience

Typically 2+ years of progressive experience in luxury retail or boutique sales, with a demonstrable record of relationship building and target achievement.

Education

High school diploma or equivalent; vocational training or qualifications in retail, luxury goods or customer service preferred.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

The workplace culture emphasizes discretion, meticulous attention to detail and a client-first ethos customary to luxury maisons. Teamwork, continuous product education and a fast-paced, service-driven environment underpin daily operations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Sales Advisor», «Boutique Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Burberry

Burberry Retail Client Specialist

Paris, France

Continue to the application.