Burberry Personal Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Burberry
An internationally recognised luxury fashion house operating within a major global luxury group. The brand is defined by meticulous craftsmanship, seasonal runway and ready-to-wear collections, and a global network of boutiques that deliver high-touch client experiences. As an employer it emphasises refinement, client service excellence and professional development within a heritage-led commercial environment.
Client Advisor at a leading luxury fashion house in Paris — deliver personalised service and drive sales in an iconic boutique.
Role & Responsibilities
- Deliver exceptional, personalised service to a discerning clientele, nurturing long-term relationships and proactively developing the customer portfolio.
- Achieve and exceed individual and store sales targets through consultative selling, cross-selling and clienteling strategies.
- Manage the full sales cycle in boutique: client greeting, product advisory, fittings, closing sales, aftercare and follow-up.
- Maintain up-to-date product knowledge across seasonal collections, materials, and artisanal techniques to communicate brand value convincingly.
- Operate point-of-sale systems, process payments and returns, and ensure accurate client and transaction records in the CRM.
- Support visual merchandising standards and maintain boutique presentation to the brand’s aesthetic guidelines.
- Coordinate appointments, private viewings and personalised client events in collaboration with store management and the CRM team.
- Contribute to inventory control and stock replenishment processes; report client feedback and market trends to merchandising.
Qualifications
- Fluent in the local language and proficient in English to converse with international clients.
- Impeccable interpersonal and communication skills with a polished, client-focused demeanour.
- Proven ability to meet sales KPIs and to work in a target-driven retail environment.
- High level of discretion and professionalism when managing high-net-worth clients and confidential information.
- Flexible availability to cover evenings, weekends and special events as required by the boutique schedule.
Skills
Experience
Minimum of 2 years' experience in luxury retail or a comparable high-end customer-facing environment, with demonstrated success in client development and sales performance.
Education
Secondary education completed; vocational training in retail, luxury management or hospitality is advantageous.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
The workplace culture blends heritage craftsmanship with contemporary retail sophistication, prioritising personalised service and professional refinement. Teams are collaborative and client-centric, with an emphasis on mentorship, attention to detail and maintaining the brand’s aesthetic and service standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.