Burberry Part-Time Client Advisor (24 hours)

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Location
Employment Part-Time
Seniority Junior
Posted Mar 13, 2026

Burberry seeks a Part-Time Client Advisor (24 hrs) in Florence (Via de' Tornabuoni) to deliver personalised luxury service and drive sales.

Overview

Burberry is an iconic British luxury fashion house known for its heritage trench coats, leather goods and ready-to-wear. The brand combines craft-led design with progressive digital and retail innovation and operates a global network of boutiques. As an employer, Burberry emphasizes high standards of client service, creative collaboration and a commitment to responsible business practices.

Role & Responsibilities

  • Deliver exceptional, personalised client experiences aligned with Burberry’s brand standards and clienteling strategy.
  • Proactively develop and maintain relationships with clients through calls, appointments and digital channels to drive repeat business.
  • Consistently achieve individual and store sales targets and contribute to overall store performance.
  • Maintain expert product knowledge across collections and assist clients with styling, fittings and after-sales service.
  • Operate POS/EPOS systems accurately; manage transactions, refunds and client records in the CRM.
  • Support visual merchandising and ensure the boutique reflects Burberry presentation and stock standards.
  • Assist with inventory management, stock replenishment and stockroom organisation.
  • Participate in store events, product launches and team meetings; be flexible to work evenings and weekends as required.

Qualifications

  • Fluency in Italian and strong verbal English; additional languages an advantage.
  • Right to work in Italy.
  • Proven ability to build long-term client relationships and a service-oriented demeanour.
  • Strong numerical literacy and experience with sales targets and basic retail KPIs.
  • Excellent presentation, grooming and communication skills appropriate for a luxury environment.

Skills

Clienteling Luxury selling Visual merchandising POS/EPOS operation CRM usage and client database management Sales negotiation and closing Product knowledge for apparel and accessories

Experience

Minimum 2 years of retail sales experience, preferably within luxury or premium fashion brands, with demonstrable success in client development and meeting sales targets.

Education

Secondary education (high school diploma); tertiary studies in fashion, retail, business or a related discipline are advantageous.

Workplace

This position is based in Florence, Tuscany, Italy. Cerulean lists 70 open roles in Florence. The broader Tuscany area accounts for 273 active listings on Cerulean, 3 of which are new. In Italy as a whole, Cerulean currently features 1.393 open positions, with 41 posted this week.

Culture

The workplace emphasizes refined client service, craftsmanship and creative collaboration rooted in Burberry’s British heritage. Teams operate in an ambitious, design-led environment with a strong focus on professional development and responsible business practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Client Relations Associate», «Retail Sales Consultant», «Boutique Client Specialist», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.