Burberry Operations Supervisor
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Join Burberry in Los Angeles as an Operations Supervisor. Lead a dynamic team in a luxury retail environment, focusing on customer satisfaction and brand loyalty.
Overview
Burberry, a distinguished name in luxury fashion, is renowned for its innovative designs and commitment to quality. As part of a global powerhouse in the fashion industry, Burberry offers its employees a dynamic and creative work environment that fosters growth and development. The brand is dedicated to sustainability and community engagement, making it a leader in driving positive change within the industry.
Role & Responsibilities
- Lead and inspire the store team to achieve high standards and performance.
- Ensure exceptional customer experiences and increase brand loyalty.
- Maintain luxury visual merchandising standards across the store.
- Utilize digital assets to enhance customer engagement.
- Develop and retain talent through effective recruitment and succession planning.
- Cultivate long-term customer relationships and embed customer-focused behaviors.
- Drive store performance through commercial and operational excellence.
- Ensure compliance with corporate standards and health and safety regulations.
Qualifications
- Alignment with Burberry's Store Management behaviors.
- Proficiency in English and the local language.
- Passion for fashion and luxury ethos.
- Awareness of local employment and retail legislation.
- Flexibility to meet store needs.
Skills
Experience
Experience in a luxury brand or luxury service and selling environment, with retail management experience appropriate to the role's size and complexity.
Workplace
The role is situated in Los Angeles, California, USA — conveniently close to Los Angeles. There are currently 40 open positions in Los Angeles on Cerulean, with 1 added recently. Within California, Cerulean currently features 392 open roles, including 28 recent additions. Across USA, Cerulean lists 3.529 open roles — 154 of them newly added.
Compensation
Expected base salary ranges from $28.50 to $29.50 per hour, with potential for commission earnings, bonuses, and incentive packages.
Benefits
Comprehensive company-sponsored benefit programs.
Culture
Burberry fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new possibilities. The company values diversity and inclusivity, creating an environment where creative minds from varied backgrounds can thrive. As a values-driven brand, Burberry is committed to sustainability and community engagement, championing positive change in the luxury fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.