Burberry Operations Associate
Burberry seeks an Operations Associate in Tulalip, WA to manage inventory, stockroom operations and omnichannel fulfilment at Seattle Premium Outlets.
Overview
Burberry is an iconic British luxury fashion house recognized for its craftsmanship, outerwear and signature check. As a global, design-led brand, Burberry blends heritage and innovation across retail, digital and product platforms and is widely regarded for its emphasis on creativity, client service and sustainability.
Role & Responsibilities
- Manage all aspects of inventory control, including receipt, verification and accurate logging of stock delivered from hub or warehouse; investigate and report any discrepancies.
- Support the sales team by retrieving merchandise promptly for floor replenishment, omnichannel fulfilment and stock pullbacks.
- Maintain a tidy, compliant back-of-house environment in accordance with Retail Operations standards.
- Perform quality control on incoming and on‑floor product and escalate any product or presentation issues to the store lead.
- Support aftersales services (alterations, repairs, personalisation) to enhance the client experience.
- Ensure stockroom equipment is operational and report faults through Ask services immediately.
- Execute ad hoc administrative duties including telephone handling, liaison with Customer Service, managing stationery and supplier orders, and other general office tasks.
- Assist with store requests such as events support, visual merchandising, stock counts and other operational projects.
Qualifications
- Excellent organisational skills with meticulous attention to detail.
- Strong verbal and written communication skills.
- Intermediate proficiency in core Microsoft Office applications.
- Familiarity with SAP is desirable.
- Demonstrated ability to work collaboratively in a busy retail team environment.
Skills
Experience
Prior experience in retail operations, stockroom or inventory management is preferred; previous exposure to luxury retail and omnichannel fulfilment is advantageous. Experience with SAP desirable but not mandatory.
Education
High school diploma or equivalent required; vocational qualification or coursework in retail operations, logistics or supply chain is advantageous.
Workplace
This position is based in Tulalip, Washington, USA, within easy reach of Seattle. Cerulean lists 5 open roles in Tulalip, including 1 posted recently. The broader Washington area accounts for 16 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 21 to USD 22.50 per hour.
Benefits
Bonus program; free shares after one year of service (equivalent to 500 GBP, subject to plan terms); Medical, Vision and Dental Insurance; Income Protection; Life and Accidental Death & Dismemberment Insurance; Short-Term and Long-Term Disability; Flexible Spending Account; Commuter Benefits; Retirement Plan (401k) with employer match of 100% up to the first 6% contributed; paid time off (10 vacation days pro-rated, increasing to 15 days in year two; 10 sick days; 2 personal days; 9 paid holidays), bereavement leave, seasonal well‑being days; Paid Parental Leave up to 18 weeks; other leaves as required by law.
Culture
Burberry fosters a creative, design-led culture that values craftsmanship, client service and sustainability. The company encourages collaboration across retail and corporate teams and emphasizes professional development, inclusivity and a commitment to responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.