Burberry Operations Associate
Burberry seeks an Operations Associate in Rosemont, IL to manage inventory, back-of-house operations and omnichannel fulfilment. Hourly role at Burberry.
Overview
Burberry is a British luxury fashion house known for its iconic outerwear and contemporary luxury collections. With a global retail network and strong emphasis on creativity, craftsmanship and digital innovation, Burberry positions itself as a heritage brand investing in sustainable practices and elevated client experiences across its stores worldwide.
Role & Responsibilities
- Manage all aspects of inventory control including receiving, unpacking and verifying stock delivered from hub or warehouse and reporting any discrepancies promptly.
- Support sales teams by retrieving and staging merchandise for floor replenishment, Omnichannel fulfilment and stock pullbacks in a timely manner.
- Maintain a tidy, compliant and secure back-of-house environment in accordance with Retail Operations and Standards.
- Perform quality control checks on all products and escalate any product issues to store leadership.
- Support aftersales processes including alterations, repairs and personalisation to enhance the client experience.
- Ensure all stockroom equipment is operational and report faults through Ask services immediately.
- Carry out ad hoc administrative duties such as answering telephone calls, liaising with Customer Service, managing stationery/supermarket orders and other general office tasks.
- Assist store management with events, visual merchandising, stock takes and other operational requests as required.
Qualifications
- Excellent organisational skills with meticulous attention to detail.
- Strong verbal and written communication skills.
- Intermediate proficiency in core Microsoft software (e.g., Microsoft Office).
- Previous retail operations or stockroom experience; prior exposure to SAP desirable.
- Ability to work effectively within a team and perform in a fast-paced retail environment.
Skills
Experience
Previous experience in retail operations, stockroom or inventory management is preferred; familiarity with SAP or other ERP systems is desirable but not mandatory.
Education
High school diploma or equivalent preferred.
Workplace
The successful candidate will be located in Rosemont, Illinois, USA, with easy access to Chicago. 8 luxury roles are listed in Rosemont on Cerulean. Across the Illinois region, Cerulean lists 46 open positions — 2 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 18 to USD 19 per hour.
Benefits
May include commission earnings, discretionary bonuses, short- and long-term incentive packages, and Company-sponsored benefit programs.
Culture
Burberry combines a strong creative heritage with modern retail innovation, fostering a collaborative and client-centric workplace. The brand emphasises sustainability, inclusivity and professional development within its global retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.