Burberry Operations Associate (Part-Time)

About %s

Burberry is an iconic British luxury fashion house known for its heritage outerwear, distinctive check, and modern approach to craftsmanship and innovation. The brand combines creative design with a commitment to sustainability and inclusive workplace practices, operating globally through retail, wholesale and digital channels.

Role & Responsibilities

• Receive, inspect and process inbound merchandise from warehouse or hub; ensure accuracy and report discrepancies promptly.
• Manage inventory control and stock organization, including Omnichannel order fulfilment and stock pullbacks to support sales activity.
• Maintain a clean, safe and standards-compliant back-of-house environment.
• Perform product quality checks and escalate any defects or issues to the store lead.
• Support after‑sales services such as alterations, repairs and personalisation to enhance the client experience.
• Ensure stockroom equipment is fully operational and report maintenance needs through the appropriate service channels.
• Perform general administrative duties: answer telephone enquiries, liaise with customer service, manage stationery and supermarket orders.
• Provide ad hoc support for store events, visual merchandising, stocktakes and other management requests.

Qualifications

• Excellent organisational skills with meticulous attention to detail.
• Clear verbal and written communication skills.
• Intermediate proficiency in core Microsoft software.
• Previous experience with SAP desirable.
• Demonstrated ability to work effectively within a team and to perform in a busy retail environment.

Skills

Experience

Some prior experience in retail operations, stockroom or inventory management is preferred; experience with SAP is desirable but not mandatory.

Education

High school diploma or equivalent; vocational or retail-related certification preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 22 to USD 23.50 per hour.

Benefits

Commission earnings as a percentage of sales; free shares after one year (equivalent to £500 under the share plan); Medical, Vision and Dental insurance; Income Protection; Life & Accidental Death & Dismemberment insurance; Short- and Long-Term Disability; Flexible Spending Account; Commuter benefits; Retirement plan (401k) with employer match 100% up to the first 6% employee contribution; paid time off (10 vacation days pro-rated increasing to 15 in year two, 10 sick days, 2 personal days, 9 paid holidays, bereavement leave, seasonal well-being days); Paid Parental Leave up to 18 weeks.

Culture

Burberry blends a strong heritage with a contemporary, creative culture that values imagination, sustainability and inclusion. Retail teams operate collaboratively with high standards of craftsmanship and client service, while the company emphasises professional development and responsible business practices.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.