Burberry Luxury Sales Consultant

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Seniority
Mid-Level
Posted
Mar 24, 2026

About Burberry

Burberry is an iconic British luxury fashion house recognized for its heritage trench coats and contemporary design-led collections. The brand blends craftsmanship with digital innovation and places emphasis on creative expression, sustainability and inclusive culture. Burberry operates globally from flagship stores to digital platforms and attracts talent passionate about luxury, storytelling and client service.

Burberry is hiring a Client Advisor in Paris (Rue Saint-Honoré) to deliver personalised luxury service and drive sales.

Role & Responsibilities

  • Deliver personalised, elevated service to new and existing clients to meet and exceed individual and store sales KPIs.
  • Develop long-term client relationships through appointment-based selling, proactive follow-up and after-sales service.
  • Convey passion for the brand through storytelling, product and styling expertise to create desire and drive conversions.
  • Execute the client journey: create a strong first impression, discover client needs, present product and close the sale while maintaining the relationship.
  • Maintain luxury standards in-house operations: merchandising, product replenishment, inventory support, markdowns and stockroom upkeep as required.
  • Adhere to company policies and visual guidelines to ensure the store reflects Burberry’s brand standards.
  • Contribute to a collaborative team environment and foster a positive workplace culture.

Qualifications

  • Proven track record of meeting or exceeding sales targets in a luxury retail environment.
  • Demonstrable experience in clientelling and appointment-based selling.
  • Strong interest in fashion, art and culture with solid product knowledge.
  • Excellent communication and presentation skills; confident, professional and client-focused manner.
  • Fluent in the local language (French); strong English skills desirable; additional languages an asset.

Skills

Clientelling Appointment-based selling Luxury product and styling expertise Visual merchandising (Burberry visual standards) Inventory management and stockroom procedures After-sales service Client relationship management Professional verbal communication

Experience

Proven experience in luxury retail sales and clientelling, ideally with at least 2+ years in a boutique or department store environment and familiarity with appointment-driven service.

Education

Secondary school diploma or equivalent; vocational training in retail, fashion or a related field preferred.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Culture

Burberry combines a strong British heritage with a modern, creative outlook, encouraging collaboration and individual expression. The workplace emphasizes exceptional client service, craftsmanship and sustainability, attracting colleagues who are passionate about fashion and storytelling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Personal Shopping Advisor», «Retail Sales Associate», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.