Burberry Luxury Sales Consultant
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Burberry
A prestigious luxury fashion maison dedicated to exceptional craftsmanship, refined aesthetics and highly personalised client service. Often operating within a global luxury group, the employer maintains flagship stores, boutique networks and an exacting retail culture focused on long-term client relationships and brand heritage.
Client Advisor at a confidential luxury brand in London — frontline retail role delivering bespoke client service and sales excellence.
Role & Responsibilities
- Deliver high-touch, personalised service to clients in-store and via remote clienteling channels, cultivating long-term relationships and repeat business.
- Achieve and exceed individual and store sales targets through proactive prospecting, product presentation and consultative selling.
- Maintain exceptional product knowledge across seasonal collections and maisons’ core categories to advise clients authoritatively on fit, materials and provenance.
- Execute daily boutique operations including visual merchandising standards, stock replenishment, inventory counts and accurate point-of-sale transactions.
- Manage client records and follow-ups with discretion, ensuring CRM data is maintained and outreach is timely and relevant.
- Support store events, private appointments and trunk shows, coordinating with store management and cross-functional teams to deliver flawless client experiences.
Qualifications
- Proven record of retail sales success, preferably within the luxury or premium fashion sector.
- Excellent interpersonal and communication skills with a polished, service-oriented demeanour.
- Strong organisational ability and attention to detail; comfortable managing multiple client priorities concurrently.
- Flexible availability to work evenings, weekends and during peak retail periods.
- Professional presentation and adherence to luxury brand standards; discretion and respect for client confidentiality.
Skills
Experience
Typically 2+ years of customer-facing retail experience, with at least some exposure to the luxury or premium retail environment and demonstrable sales achievements.
Education
High school diploma or equivalent required; tertiary qualification in retail, fashion, business or a related discipline preferred.
Workplace
This position is based in London, England, UK.
Culture
The workplace cultivates a refined, client-centric environment where discretion and attention to detail are paramount. Team members are expected to embody the maison’s aesthetic and service standards while collaborating closely with merchandising and store leadership to elevate the client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Client Relations Advisor», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.