Burberry Luxury Sales Associate
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Burberry
A prestigious luxury fashion house operating within the global high-end retail sector. The employer emphasises craftsmanship, impeccable client service and elevated store experiences, and typically forms part of an international luxury group that invests in talent development and retail excellence.
Client Advisor at a leading luxury fashion house in London — deliver personalised client service and drive sales for premium collections.
Role & Responsibilities
- Deliver personalised, anticipatory service to high-net-worth and regular clients to build long-term relationships and drive repeat business.
- Achieve and exceed individual and store sales targets through active clienteling, upselling and cross-selling of collections.
- Maintain and grow the client database using CRM tools; follow up on leads, manage appointments and coordinate private shopping experiences.
- Execute visual merchandising standards and floor routines to uphold brand presentation and product availability.
- Oversee stock handling, receiving, replenishment and stock-count procedures while ensuring loss-prevention practices.
- Process transactions accurately using POS systems, manage payments and handle after‑sales service including returns and repairs.
- Collaborate with the store team and management to share market feedback, customer insights and product opportunities.
Qualifications
- Proven track record in luxury or premium retail sales with demonstrable results against targets.
- Exceptional interpersonal skills, refined presentation and the ability to engage discerning clientele.
- Strong organisational aptitude with attention to detail in client follow-up, stock management and visual standards.
- Flexibility to work retail hours, including evenings, weekends and peak seasonal periods.
- Legal entitlement to work in the United Kingdom.
Skills
Experience
Typically 1–3 years of frontline retail experience, preferably within luxury fashion or premium lifestyle brands, with a proven ability to meet sales targets and manage high-value client relationships.
Education
High school diploma or equivalent; bachelor's degree in business, fashion, retail management or a related discipline preferred but not required.
Workplace
The successful candidate will be located in London, England, UK.
Culture
The workplace cultivates a client-centric, detail-oriented culture where excellence in presentation and service is paramount. Teams are collaborative yet performance-focused, with an emphasis on professional development and product expertise.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Client Relations Advisor», «Retail Sales Consultant», «Personal Shopping Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.