Burberry Global Retail Training Content Designer
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 9, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry is hiring a Global Retail Training Content Designer in London to design engaging learning experiences that empower retail teams worldwide.
Role & Responsibilities
- Design and deliver retail training programmes, onboarding materials, product learning content, and strategic learning initiatives for global audiences
- Transform product, commercial, and operational information into engaging, accessible, and effective learning experiences
- Partner with Retail Training Managers to develop learning solutions that support business objectives and drive meaningful performance outcomes
- Collaborate with cross-functional teams to ensure all training content is aligned, accurate, approved, and brand-consistent
- Facilitate Train the Trainer sessions to equip training teams and retail leaders with the tools and confidence to deliver learning effectively
- Continuously evaluate learner feedback, platform analytics, and retail insights to enhance content quality, engagement, and impact
Qualifications
- Experience designing and developing retail training content, ideally within an international or global environment
- Strong understanding of adult learning principles and their application to commercial performance
- Excellent communication and storytelling skills with the ability to simplify complex information for diverse audiences
- Strong organisational skills with demonstrated ability to manage multiple projects and competing priorities
- Collaborative approach to stakeholder engagement with proven ability to build trusted relationships across teams and regions
- Proficiency in Microsoft 365 applications, learning platforms, and creative design tools for developing engaging digital content
Skills
Experience
Experience designing and developing retail training content, ideally within an international or global environment. Demonstrated ability to work with retail operations, product teams, and diverse stakeholders to translate business needs into compelling learning solutions. Background in supporting performance improvement through structured learning interventions.
Education
Degree-level qualification in Education, Learning & Development, Instructional Design, Business, Communications, or a related field, or equivalent professional experience in training content design within a retail or luxury goods environment.
Workplace
This position is based in London, England, UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Learning Content Specialist», «Learning Experience Designer - Retail», «Retail Training Programme Designer», «Content Designer for Retail Excellence», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.