Burberry Employee Services Team Leader
- Employment
- Contract
- Seniority
- Supervisor
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 3, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Employee Services Team Leader at Burberry in Leeds: lead HR operations, manage a team, and drive employee lifecycle excellence on this 12-month fixed-term contract.
Role & Responsibilities
- Lead the delivery of employee lifecycle processes, ensuring accuracy, quality and adherence to agreed service levels
- Allocate and prioritise work across the team to maintain a consistent and efficient service
- Oversee audits, compliance checks and data quality initiatives, ensuring strong governance and GDPR adherence
- Act as a key point of contact for operational escalations, identifying root causes and delivering sustainable solutions
- Partner with stakeholders across Payroll, HR Systems, Reward, HR Business Partners and Employee Relations to improve processes and enhance self-service capabilities
- Support and develop team members through onboarding, performance conversations and ongoing development planning
Qualifications
- Experience leading or supervising teams within HR operations or a shared services environment
- Strong understanding of HR processes, controls frameworks and service delivery models
- Ability to manage priorities effectively in a fast-paced, high-volume environment
- Clear and confident communicator with the ability to build relationships across different levels of the organisation
- Collaborative approach to problem solving with a focus on continuous improvement
- Strong attention to detail with a commitment to data integrity, compliance and quality outcomes
Skills
Experience
Experience leading or supervising teams within HR operations or a shared services environment, with demonstrated expertise in managing HR processes, controls frameworks and service delivery models in a fast-paced, high-volume setting.
Workplace
The role is situated in Leeds, England, UK.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Operations Team Lead», «Employee Lifecycle Services Manager», «HR Services Supervisor», «People Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.