Burberry Digital Employee Sale Coordinator

About Burberry

A leading luxury fashion house operating within a global luxury group. The organisation combines artisanal heritage and high standards of craftsmanship with accelerated digital development and international retail operations, offering a dynamic environment for cross‑functional collaboration between merchandising, e‑commerce and HR teams.

Role & Responsibilities

• Plan, configure and execute the company’s employee online sale events across the e‑commerce platform, including product selection, pricing, discount codes and catalogue updates.
• Coordinate cross‑departmentally with HR, wholesale/retail, merchandising, logistics and IT to validate employee eligibility, inventory allocations and fulfilment procedures.
• Manage staging and quality assurance of the digital sale environment: test flows, validate promotions, monitor site performance and troubleshoot transactional issues prior to launch.
• Administer internal communications for the employee sale (intranet notices, email campaigns, FAQs), and act as primary point of contact for employee enquiries during the event.
• Monitor live event metrics and post‑event reporting: sales performance, stock movement, returns, and lessons learned to optimise subsequent employee sales.
• Ensure compliance with internal discount policies and data security protocols when handling employee lists and transactional data.

Qualifications

• Proven ability to manage time‑sensitive digital promotions and campaigns with meticulous attention to detail.
• Strong stakeholder management skills; experience coordinating between HR, operations, merchandising and IT.
• Working knowledge of e‑commerce operations, product catalogue management and discount mechanics.
• Excellent written and verbal communication; capable of producing clear internal communications and process documentation.
• Comfort with troubleshooting minor technical issues and coordinating fixes with technical teams during high‑traffic events.

Skills

Experience

1–3 years of hands‑on experience in e‑commerce operations, digital merchandising, promotions management or retail operations; experience within luxury fashion or premium retail preferred.

Education

Bachelor’s degree in Business, Marketing, Commerce, Communications or a related discipline preferred.

Workplace

Culture

The employer maintains a fast‑paced, detail‑driven culture that balances respect for creative heritage with a drive for digital innovation. Teams operate collaboratively and cross‑functionally, prioritising excellence in customer and employee experience while valuing discretion and professionalism.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.