Burberry Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 7, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry seeks Department Manager at Leccio – The Mall Outlet in Florence to lead a 50-person team in luxury retail operations and drive category performance.
Role & Responsibilities
- Partner with the Store Manager and ASM to drive category performance and contribute to overall store success
- Lead, inspire and develop a team of approximately 50 colleagues, fostering a collaborative and high-performing retail culture
- Provide real-time coaching and feedback on the shop floor to elevate individual and team capability
- Deliver a consistently elevated and personalised client experience aligned with Burberry standards
- Monitor trading performance and adjust priorities to meet and exceed sales and service goals
- Uphold excellence across visual merchandising, store operations and team engagement
Qualifications
- Experience in a retail leadership role, ideally within luxury or premium environments
- Proven ability to lead larger teams and create an inclusive, motivating team culture
- Strong commercial awareness with a focus on delivering results through people
- Confident communicator with the ability to build relationships across teams and with clients
- Organised, adaptable and comfortable managing priorities in a fast-paced environment
- Genuine passion for luxury retail, client experience and craftsmanship
Skills
Experience
Experience in a retail leadership role within a luxury or premium environment, with demonstrated ability to lead and develop larger teams in a high-performing commercial setting.
Workplace
The role is situated in Florence, Tuscany, Italy.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Supervisor», «Store Department Lead», «Category Manager», «Retail Department Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.