Burberry Client Relations Consultant
- Location
- ParisÎle-de-FranceFrance
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Burberry
A leading luxury maison operating in the global fashion and leather-goods sector. The employer is characterised by artisanal craftsmanship, strong product heritage and a client-centric retail model; it operates flagship boutiques and selective wholesale channels and seeks retail professionals who can represent the maison’s standards of service and product knowledge.
Client Advisor at a confidential luxury brand in Paris — boutique sales role focused on clienteling, product expertise and high‑touch service.
Role & Responsibilities
- Deliver exceptional, high‑touch client service throughout the customer journey, from first contact to post‑sale follow-up.
- Proactively develop and maintain client relationships through clienteling, personalized outreach and appointment management.
- Achieve and exceed individual and store sales targets while maintaining brand presentation and boutique standards.
- Maintain deep, current product knowledge and communicate brand heritage, materials and craftsmanship to clients.
- Operate the point‑of‑sale system and handle accurate processing of transactions, returns and exchanges.
- Support visual merchandising and store floor sets to preserve the maison’s aesthetic and commercial directives.
- Manage stockroom procedures, replenishment and inventory control in coordination with store management.
- Coordinate with after‑sales and CRM teams to ensure client satisfaction and long‑term retention.
Qualifications
- Demonstrable experience in luxury retail or premium customer‑facing sales (1–3 years preferred).
- Proven track record of meeting sales targets and developing client relationships.
- Outstanding interpersonal and communication skills with a polished, professional presence.
- Ability to articulate product attributes and brand story with credibility and enthusiasm.
- Strong organisational skills, attention to detail and reliability in handling cash and transactions.
- Multilingual ability is an asset; flexibility to work retail hours including evenings and weekends.
Skills
Experience
Typically 1–3 years of progressive experience in luxury retail or premium brand boutiques, demonstrating consistent sales performance and the ability to build and maintain high‑value client relationships.
Education
High school diploma (Baccalauréat) or equivalent; vocational training or certifications in retail, hospitality or luxury brand management preferred.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
The maison cultivates a highly client‑centric culture grounded in craftsmanship, discretion and attention to detail. Teams operate in a collaborative, service‑driven environment where professional presentation, product expertise and long‑term client relationships are prioritised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Sales Associate», «Luxury Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.