Burberry Client Advisor
- Location
- Seniority
- Mid-Level
- Compensation
- $22–22.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Burberry
Burberry is a British luxury fashion house renowned for its iconic outerwear, signature check, and heritage-led design. Operating globally, the brand blends craftsmanship with contemporary creativity and pursues sustainability and community engagement as core values.
Burberry in White Plains, NY is hiring a Client Advisor — deliver personalised luxury service; $22.00–$22.50/hr. Apply to join the retail team.
Role & Responsibilities
- Deliver personalised, elevated client service that drives loyalty and repeat business through appointment-based and walk-in interactions.
- Meet and exceed individual and store commercial KPIs, including appointments, units per transaction (UPT), average transaction value (ATV) and average unit retail (AUR).
- Use storytelling and product expertise to inspire desire for the brand and convert client engagement into sales.
- Follow the full client journey: create strong first impressions, discover client needs, provide styling expertise, close sales and perform thorough after‑sales follow-up.
- Contribute to daily store operations by maintaining luxury presentation standards, supporting replenishment, inventory management, markdowns and stockroom organisation when required.
- Adhere to company policies and visual merchandising guidelines to uphold brand standards.
- Foster teamwork and a positive work climate to support collective store performance.
Qualifications
- Proven track record of meeting and exceeding sales targets.
- Previous clientelling experience with appointment-based selling.
- Strong product knowledge and styling capability within luxury fashion.
- Experience working effectively as part of a retail team.
- Impeccable presentation and polished communication skills with clients and colleagues at all levels.
- Energetic, proactive, detail-oriented and commercially minded with a customer-first approach.
- Flexible and collaborative attitude; adaptable to changing retail priorities.
Skills
Experience
Demonstrable experience in luxury retail sales with a proven history of exceeding targets and prior clientelling experience; comfortable working within a team in a fast-paced store environment.
Education
High school diploma or equivalent; tertiary study in fashion, retail, or business is advantageous but not required.
Workplace
The role is situated in White Plains, New York, USA — conveniently close to New York.
Compensation
The base compensation for this position ranges from USD 22 to USD 22.50 per hour.
Benefits
Commission earnings; discretionary bonuses; short- and long-term incentive packages; company-sponsored benefit programs.
Culture
Burberry fosters a creative, client-centred workplace that values craftsmanship, inclusivity and sustainability. The brand encourages collaborative teams who combine heritage sensibility with contemporary innovation to deliver exceptional luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Client Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.