Burberry Client Advisor
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 25, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor position in Sydney, Australia. Build client relationships and drive luxury retail sales.
Role & Responsibilities
- Meet and exceed individual and store sales targets and key performance indicators (appointments, units per transaction, average transaction value, average unit retail)
- Deliver luxury-caliber service through storytelling and passionate brand communication, creating desire and loyalty with every client interaction
- Demonstrate comprehensive product, fashion, and styling expertise to guide clients through informed purchasing decisions
- Orchestrate the complete client journey in-store—from first impression through discovery, consultation, and sales closure—while maintaining focus on post-sale relationship building
- Execute efficient follow-up and after-sales service protocols to ensure client satisfaction and retention
- Maintain visual merchandising standards and contribute to daily store operations, including inventory management, product replenishment, markdowns, and stockroom maintenance
- Build and cultivate a personal client book through appointment-based services, targeting new luxury client acquisition and incremental spend from existing clientele
- Systematically contact clients to drive retention, manage requests, and ensure appropriate follow-up on all transactions
- Uphold Burberry brand guidelines, company policies, and procedures while fostering a positive team environment
Qualifications
- Proven track record of delivering sales results and exceeding commercial targets
- Prior experience in clienteling or luxury retail sales environments
- Deep knowledge of contemporary fashion, art, and culture
- Strong understanding of retail operations and competitor positioning
- Fluency in the local language; English proficiency strongly desirable
- Additional language capabilities desirable
- Impeccable presentation with articulate communication skills across all professional levels
Skills
Experience
Previous experience in clienteling or luxury retail sales is required. Candidates should demonstrate a proven track record of delivering sales results and exceeding targets in a fast-paced retail environment.
Education
No formal educational qualifications are specified; however, strong communication skills and professional presentation are essential.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.