Burberry Client Advisor

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Location
SingaporeCentralSingapore
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 15, 2026

About Burberry

Burberry is an iconic British luxury fashion house recognised for its design heritage and contemporary approach to outerwear, ready-to-wear and accessories. As an independent global maison, Burberry emphasises creativity, craftsmanship and a values-led approach to sustainability and community engagement, offering employees opportunities to develop expertise in luxury retail and client experience at scale.

Burberry Singapore is hiring a Client Advisor to deliver personalised luxury service, grow client relationships and exceed sales targets.

Role & Responsibilities

  • Deliver personalised, appointment-led luxury service to new and existing clients, using storytelling and product expertise to inspire purchase intent.
  • Meet and exceed individual and store commercial KPIs, including appointments, UPT, ATV and AUR.
  • Build and maintain meaningful client relationships through proactive outreach, follow-up and after-sales care to drive retention and incremental spend.
  • Demonstrate deep product, styling and fashion knowledge to advise clients and close sales with impeccable presentation.
  • Contribute to daily store operations: maintain luxury standards front- and back-of-house, support inventory management, replenishment and stockroom maintenance when required.
  • Adhere to company policies and visual standards; apply merchandising techniques to ensure presentation aligns with Burberry guidelines.
  • Foster teamwork and a positive work climate, supporting colleagues to achieve collective targets.

Qualifications

  • Proven track record of delivering sales and consistently exceeding targets in a luxury retail environment.
  • Demonstrable clientelling experience, including appointment setting and client retention strategies.
  • Strong product knowledge and an understanding of store retail operations and competitor landscape.
  • Excellent presentation and communication skills with a commercial, results-driven mindset.
  • Energetic, proactive, detail-oriented and adaptable; ability to work collaboratively in a fast-paced retail environment.

Skills

Clientelling Appointment selling Luxury customer service Product knowledge and styling Visual merchandising Inventory management Sales target attainment After-sales service

Experience

Previous experience in luxury retail with a proven record of achieving sales KPIs and building long-term client relationships through clientelling and appointment-based selling.

Education

High school diploma or equivalent required; tertiary qualification or vocational training in fashion, luxury retail or related fields is advantageous.

Workplace

This position is based in Singapore, Central, Singapore.

Culture

Burberry combines British design heritage with a modern, creative workplace ethos that values imagination and collaboration. The brand emphasises professional development, brand stewardship and a commitment to sustainable luxury, fostering an inclusive environment where client service and craftsmanship are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Luxury Sales Consultant», «Personal Shopping Advisor», «Retail Clientelling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.