Burberry Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 1, 2026

Join Burberry in Shanghai as a Client Advisor, providing exceptional customer service and driving sales in a luxury retail environment. Apply now to be part of a dynamic team.

Overview

Burberry, a quintessentially British brand renowned for its heritage and innovation, is a leader in the luxury fashion industry. As part of a global network, Burberry offers a dynamic and inclusive work environment where creativity and excellence are celebrated. The brand is committed to fostering talent and providing opportunities for professional growth within its diverse team.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Develop and maintain strong client relationships to drive sales and customer loyalty.
  • Assist in visual merchandising and maintaining store presentation standards.
  • Stay informed about the latest product offerings and brand initiatives.
  • Collaborate with team members to achieve store sales targets.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Proficiency in Mandarin and English.
  • Strong understanding of fashion and luxury market trends.

Skills

Excellent communication and interpersonal skills. Ability to build and maintain client relationships. Strong sales acumen and customer-focused approach. Attention to detail and ability to multitask in a fast-paced environment.

Experience

A minimum of 1-2 years in a luxury retail or customer service role is required.

Education

High school diploma or equivalent.

Workplace

The successful candidate will be located in Shanghai, Shanghai, China, with easy access to Shanghai. 414 luxury roles are listed in Shanghai on Cerulean, 17 posted in the last 48 hours. Across the Shanghai region, Cerulean lists 440 open positions — 18 listed in the past two days. Cerulean currently advertises 1.773 open roles in China, including 30 added in the last 48 hours.

Benefits

Competitive salary with performance-based incentives, employee discounts, and opportunities for career advancement within the company.

Culture

Burberry fosters a culture of innovation and inclusivity, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values diversity and is committed to creating a supportive and engaging workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.