Burberry Client Advisor

Location
Seniority Entry-Level
Posted ✦ Today
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Burberry is hiring a Client Advisor in Seoul, South Korea — deliver luxury retail service and drive sales in a flagship boutique role.

Overview

Burberry is a British luxury fashion house renowned for its heritage outerwear and contemporary ready-to-wear, accessories and beauty collections. As a globally recognised brand, Burberry operates flagship boutiques and e-commerce channels worldwide and emphasises craftsmanship, innovation and elevated client experiences.

Role & Responsibilities

  • Deliver personalised, high‑touch sales service to build long‑term relationships and achieve individual and store sales targets.
  • Execute proactive clienteling: maintain and develop client lists, coordinate follow‑up communications and curate product recommendations.
  • Present merchandise with impeccable visual standards and ensure floor sets and displays reflect brand directives.
  • Process transactions accurately using the store POS, manage exchanges and returns, and ensure compliance with cash handling procedures.
  • Support inventory control, including receiving, replenishment, stock counts and loss‑prevention measures.
  • Collaborate with store management and cross‑functional teams (e‑commerce, CRM, visual merchandising) to deliver omnichannel customer journeys.
  • Stay current on product knowledge, seasonal collections and brand campaigns to inform client conversations and upsell opportunities.
  • Contribute to store KPIs (conversion, average transaction value, units per transaction) and participate in sales meetings and training.

Qualifications

  • Proven ability to deliver exceptional client service in a retail or luxury environment.
  • Excellent interpersonal and communication skills with a strong consultative sales approach.
  • High degree of professionalism, discretion and attention to detail.
  • Ability to work retail hours including weekends, late evenings and public holidays as required.
  • Comfortable working to measurable sales targets and KPIs.

Skills

Point-of-Sale (POS) systems Clienteling and CRM (e.g., Salesforce or proprietary platforms) Visual merchandising Inventory management Microsoft Office (Excel, Outlook) Omnichannel retail operations

Experience

Typically 1–3 years of retail sales experience, preferably within luxury fashion or premium lifestyle brands; demonstrable record of meeting sales targets and building repeat clientele.

Education

High school diploma or equivalent required; tertiary education in fashion, retail or business is advantageous.

Workplace

This position is based in Seoul, Seoul, South Korea. Cerulean lists 574 open roles in Seoul, including 18 posted recently. In South Korea as a whole, Cerulean currently features 703 open positions, with 23 posted this week.

Culture

Burberry fosters a polished, client-centric retail culture that values heritage craftsmanship alongside digital innovation. The workplace emphasises professional development, teamwork and an elevated customer experience consistent with global brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.