Burberry Client Advisor
Burberry is hiring a Client Advisor in Seoul, South Korea — deliver luxury retail service, build client relationships and drive sales.
Overview
Burberry is a global British luxury fashion house known for its heritage craftsmanship, iconic outerwear and contemporary approach to design. Operating a worldwide retail network and an integrated digital ecosystem, Burberry values creativity, client-focused service and a commitment to quality and innovation.
Role & Responsibilities
- Deliver exemplary, personalised service to high‑net‑worth and walk‑in clients, cultivating long‑term relationships through consistent clienteling and follow‑up.
- Achieve and exceed individual and store sales targets while actively contributing to team performance.
- Provide expert product knowledge across ready‑to‑wear, leather goods and accessories; advise clients on fit, styling and care.
- Manage client records and communications, utilising CRM and POS systems to track preferences and sales activity.
- Support visual merchandising and floor standards to uphold the Burberry brand environment and presentation.
- Execute everyday store operations including cash handling, stock reception, inventory control and replenishment.
- Participate in store events, private appointments and trunk shows to drive client acquisition and retention.
- Adhere to loss‑prevention, compliance and service standards while promoting an inclusive and professional store culture.
Qualifications
- Proven aptitude for high‑touch client service with a polished, professional demeanour.
- Previous retail or hospitality experience; experience in luxury or premium brands strongly preferred.
- Exceptional communication and interpersonal skills, with the ability to build rapport across diverse client segments.
- Clean cash handling record and familiarity with point‑of‑sale procedures.
- Flexibility to work retail hours including evenings, weekends and public holidays.
- Strong attention to detail and a commitment to maintaining brand standards.
Skills
Experience
At least 1 year of customer‑facing experience in retail or hospitality; prior experience with luxury or premium brands is preferred.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail or hospitality is advantageous.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 568 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 694 open positions, with 10 posted this week.
Culture
Burberry fosters a culture that blends British heritage with contemporary creativity, prioritising craftsmanship, client service and digital innovation. The workplace encourages collaboration, personal development and pride in presenting the brand to a global clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.