Burberry Client Advisor
- Location
- ScottsdaleArizonaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 31, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor position in Scottsdale, Arizona. Luxury retail sales role focused on personalized client service and sales performance.
Role & Responsibilities
- Meet and exceed individual and store sales KPIs including appointments, units per transaction (UPT), average transaction value (ATV), and average unit retail (AUR)
- Inspire clients through brand storytelling and fashion expertise to create desire and emotional connection with Burberry products
- Deliver luxury service with demonstrated knowledge in product, fashion trends, and personalized styling guidance
- Execute the client journey seamlessly: create strong first impressions, discover client needs, provide expert styling recommendations, and close sales with professionalism
- Manage client follow-up and after-sales services efficiently to maintain strong client relationships
- Build and maintain a personal client book through appointment-based consultations, driving client acquisition, retention, and incremental purchases
- Contribute to daily store operations by maintaining visual standards according to Burberry guidelines, managing inventory, supporting markdowns, and maintaining stockroom organization
- Foster teamwork and a positive work environment while adhering to company policies and procedures
- Monitor guest experience metrics and Net Promoter Score to ensure service excellence
Qualifications
- Proven track record of delivering sales and exceeding individual targets in luxury retail
- Previous experience in clienteling or personalized client management
- Strong interest in fashion, art, and culture
- Comprehensive product knowledge and solid understanding of retail store operations
- Knowledge of competitor products and market positioning
- Fluent in local language with desirable English proficiency
- Additional language skills are desirable
- Demonstrates confidence, curiosity, conviction, and care in client interactions
Skills
Experience
Previous experience in a clienteling role or equivalent luxury retail sales environment demonstrating proven ability to build client relationships and achieve sales targets.
Education
High school diploma or equivalent; additional fashion or luxury retail certification is advantageous.
Workplace
The successful candidate will be located in Scottsdale, Arizona, USA, with easy access to Phoenix.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.