Burberry Client Advisor
- Location
- Santa ClaraCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–25.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 28, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
Burberry Client Advisor in Santa Clara, California: inspire clients through luxury retail expertise, deliver personalized service, and exceed sales targets.
Role & Responsibilities
- Meet and exceed individual and store sales targets and commercial KPIs
- Inspire clients through storytelling and brand passion, creating desire for Burberry products through every interaction
- Provide luxury-level service with expert knowledge of products, fashion trends, and styling guidance
- Follow the client journey to elevate the in-store experience: create strong initial impressions, discover client needs, demonstrate product expertise, and close sales while maintaining relationships
- Deliver efficient follow-up and after-sales services to clients
- Maintain high luxury standards in front and back of house operations, including product replenishment, inventory management, markdowns, and stockroom maintenance
- Execute visual merchandising techniques to maintain Burberry visual standards
- Foster teamwork and contribute to a positive work climate
- Build and maintain meaningful relationships with clients
- Provide personalized service through appointment-based consultations to promote client loyalty and incremental purchases
- Capture new luxury clients to grow the individual and store client book with commercial objectivity
- Drive client retention through regular contact, proactive follow-up, and responsiveness to client requests
Qualifications
- Proven track record in delivering sales and exceeding targets
- Previous experience in clientelling or luxury retail
- Strong interest in fashion, art, and culture
- Strong product knowledge and understanding of retail store operations
- Knowledge of competitor products and market positioning
- Team-oriented with strong collaboration skills
- Fluency in local language; English proficiency is desirable
- Proficiency in additional languages is desirable
- Demonstrates confidence, curiosity, conviction, and care
- Impeccable presentation and communication skills
- Results-driven with a commercial mindset
Skills
Experience
Proven experience in sales-driven luxury retail or clientelling environments, with a demonstrated ability to exceed individual and team sales targets and deliver personalised client experiences.
Education
No specific formal education requirements stated; secondary education or equivalent is typically expected.
Workplace
This position is based in Santa Clara, California, USA, within easy reach of San Francisco.
Compensation
The base compensation for this position ranges from USD 25 to USD 25.75 per hour.
Benefits
Commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.